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Relax The Back

4.7

About this business

Location details

15435 N Scottsdale Rd, Ste 140, Scottsdale, AZ, 85254, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.7278 reviews
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Wayne C.'s profile image
Wayne C. 
a year ago

Very helpful 

Jack B.'s profile image
Jack B. 
a year ago

Everything was excellent except the delay in delivering my Copeland office furniture. Despite that, the furniture, when I finally got it a few weeks ago, I wonderful. Great product. We are also very happy with the massage chair. 

Steve & Patty S.'s profile image
Steve & Patty S. 
a year ago

Your staff is always customer focused and provides excellent service. 

Ada & James C.'s profile image
Ada & James C. 
a year ago

Excellent! Thanks. 

Gary U.'s profile image
Gary U. 
2 years ago

On time easy to deal with. Good communication 

Debbie D.'s profile image
Debbie D. 
2 years ago

From the sales associate to the delivery person--top notch customer service!! 

James F.'s profile image
James F. 
2 years ago

I needed a new executive desk chair for my office. As I have chronic neck and back pain, my wife and I immediately thought of Relax The Back in Scottsdale, AZ when I was unable to find a suitable chair locally in Flagstaff. We had previously purchased other products from the store and were always satisfied with the quality and durabilty of their products. We found an excellent chair at a reasonable price with multiple adjustable features for support and comfort. Our salesman, Kyle Dunleavy, was knowledgeable and helped me... read more

Merrill J.'s profile image
Merrill J. 
2 years ago

Very Good, getting used to all the adjustment 

Ciel H.'s profile image
Ciel H. 
a month ago

I called your store three different times to find a specific item. You did not have it and three times someone told me they would look into it and NO ONE called me back. Finally I called twice and asked to speak to a manager. The manager NEVER called me back. The worst customer service I have ever had in any store. Seriously I don’t know how you stay in buisness. I will never recommend you to anyone 

Business response:

Thank you for your feedback. Our staff is very familiar with this situation. You were not happy with an advertised item being oversold and the immediate knowledge of when the item will be back in stock. When you finally made your purchase, you made no mention of any of this and the in-store experience was pleasant, according to our staff. Sometimes demand exceeds supply and replenishment is subject to some of our supplier's information. In our 32 year history in Arizona and average star rating of 4.6 stars, I can assure... read more

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.7 star rating with 278 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open tomorrow at 10:00 a.m.