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15435 N Scottsdale Rd, Ste 140, Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Very helpful
Everything was excellent except the delay in delivering my Copeland office furniture. Despite that, the furniture, when I finally got it a few weeks ago, I wonderful. Great product. We are also very happy with the massage chair.
Your staff is always customer focused and provides excellent service.
Excellent! Thanks.
On time easy to deal with. Good communication
From the sales associate to the delivery person--top notch customer service!!
I needed a new executive desk chair for my office. As I have chronic neck and back pain, my wife and I immediately thought of Relax The Back in Scottsdale, AZ when I was unable to find a suitable chair locally in Flagstaff. We had previously purchased other products from the store and were always satisfied with the quality and durabilty of their products. We found an excellent chair at a reasonable price with multiple adjustable features for support and comfort. Our salesman, Kyle Dunleavy, was knowledgeable and helped me... read more
Very Good, getting used to all the adjustment
I called your store three different times to find a specific item. You did not have it and three times someone told me they would look into it and NO ONE called me back. Finally I called twice and asked to speak to a manager. The manager NEVER called me back. The worst customer service I have ever had in any store. Seriously I don’t know how you stay in buisness. I will never recommend you to anyone
Business response:
Thank you for your feedback. Our staff is very familiar with this situation. You were not happy with an advertised item being oversold and the immediate knowledge of when the item will be back in stock. When you finally made your purchase, you made no mention of any of this and the in-store experience was pleasant, according to our staff. Sometimes demand exceeds supply and replenishment is subject to some of our supplier's information. In our 32 year history in Arizona and average star rating of 4.6 stars, I can assure... read more
Relax The Back has a 4.7 star rating with 278 reviews.
Relax The Back is closed now. It will open tomorrow at 10:00 a.m.