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Relax The Back

4.9

About this business

Location details

1198 El Camino Real, Menlo Park, CA, 94025, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
4.9260 reviews
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David M.'s profile image
David M. 
a year ago

I ordered a custom-made leather office chair and was 100% pleased with the exceptional service provided by the Menlo Park store employee, Cody. After submitting my order, he advised me that the chair would arrive in 4-8 weeks. It arrived in 4, just as promised. The store assembled the chair for me to ensure it worked properly. Cody patiently explained how the chair worked, and kindly offered to load the chair into my car, which I appreciated. It's rare these days to see the excellent service Cody provided. I'm very gra... read more

Rod P.'s profile image
Rod P. 
a year ago

good products and friendly, expert salesman 

Lisa W.'s profile image
Lisa W. 
a year ago

Cody is very knowledgeable and helpful,. I purchased a Tempurpedic mattress and an office chair and the service has been excellent so far. Waiting for my office chair. Cody is very helpful in sharing tips for back pain as well. 

Wendy Z.'s profile image
Wendy Z. 
a year ago

Cody went beyond and above to work with us as we live in Carmel which is a few hours away. Excellent customer service and we LOVE the zero gravity chair. Thank you Cody! 

Joe & Cathy F.'s profile image
Joe & Cathy F. 
a year ago

The buying experience was excellent. We walked in to look at a new desk chair for my wife. She has been experiencing some back and leg pain and her current chair was too large and exacerbated her discomfort especially getting out of the chair. We were welcomed and talked about our needs and Cathy sat in one chair and couldn't believe how comfortable it was.. we sampled others, asked lots of questions which were answered well and she picked a version of the first chair she sat in and voila... our salesperson got a new one out... read more

David M.'s profile image
David M. 
a year ago

Cody in the Menlo Park store was exceptionally patient and helpful. He answered all of our questions. We had not entered the store planning on making a purchase, in favor of checking out alternatives and prices. But Cody was so helpful and deserving of whatever benefits come his way him for making a big sale (e.g., commission or well-deserved pay raise), we decided to go ahead and make the nearly $4k purchase right there. We thank Cody and the smart person who hired him. With gratitude, David & Sophia 

Virginia M.'s profile image
Virginia M. 
a year ago

Gentleman who assisted me was very helpful. I bought the seat and back support he suggested for my SUV. Expensive but may be the best money I've ever spent! 

Rubye C.'s profile image
Rubye C. 
a year ago

Pleasant and informative. Hugh was a courtesy and helpful young man 

Martha D.'s profile image
Martha D. 
a year ago

Excellent staff - knowledgeable, helpful and pleasant. 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.9 star rating with 260 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open tomorrow at 10:00 a.m.