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1198 El Camino Real, Menlo Park, CA, 94025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Our purchase and delivery experiences were extremely easy. Our sales associate Hugo was an absolute pleasure to deal with, as was our delivery/installation associate Rob. The entire process was exceptional.
Business response:
Thank you Jerry! It's important to us to give excellent service, so we really appreciate the positive feedback.
Cody is so friendly and honest and do his job professionally. Thank you Cody ,my chair is very good, work well now , have a great days.
Hugo and his staff answered all our questions from the day we first looked at the chairs through today when I tried to find the serial number. They are great!!!
Business response:
Thanks Joan! We aim to provide excellent customer service and we appreciate the review.
We purchased the Laevo Zero Gravity Chair with Lift Assist and are extremely pleased with the chair. My husband is 90 years old, and it has all the features to make him comfortable. Cody our salesperson, was AMAZING. We needed the chair the same day as my husband was being discharged from the hospital. He set up the delivery to Half Moon Bay from Menlo Park the same day! Cody personally delivered the backup battery the following day. Wonderful customer service. We are very happy with the service and the chair.
Business response:
We're happy the chair works so well for your husband! The Laevo is such a comfortable lift chair. Glad we could get you what you needed same day! Thank you for your thoughtful review.
Hugo in Menlo Park, CA was extremely helpful for the entire process
Cody Paz was incredibly helpful in finding the right chair for my husband with Parkinson. We have made three purchases at the Menlo Park store and each time we were happy with Cody's caring way of making sure our purchase would fit our needs
Business response:
We are delighted to hear about Cody's caring approach in helping find the right chair for your husband's needs.
Cody the manager did a outstanding job!
Business response:
Thank you Marshall!
Cody goes above and beyond to help his customers and provide the best solutions for their situation. Delivery of mattress was excellent with Juan.
Business response:
Thanks Lisa! We're happy to hear that Cody was able to help you get the right bed. We agree, Juan is fantastic!
Cody so nice
Relax The Back has a 4.9 star rating with 260 reviews.
Relax The Back is closed now. It will open tomorrow at 10:00 a.m.