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Relax The Back
- Furniture Stores
- Menlo Park, CA
About this business
Location details
1198 El Camino Real, Menlo Park, CA, 94025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great! It’s like a brand new chair. Thanks.
Business response:
Happy to help!
I got careful attention to my needs in a work chair appropriate for my size and budget. Cody was courteous, patient, and well-informed about products and options.
Business response:
We're always here to consult with customers to help them find the right fit. We're glad Cody could help your find a great work chair! Thank you!
A professional and curious salesperson (male) greeted us. He answered our questions and gave us a selection to discuss. His support and one-on-one attention were fantastic. Other customers came into the store, and he served them as well, always checking in with us. However, through no fault of the salesperson, the credit machine would not accept our credit cards (my friend and I were buying separate items). We tried different cards. No luck. It was NO fault of the salesman's attempt to get the machines working. He called ... read more
Business response:
Hi Susan! Thank you so much for your patience. Our terminals and computers are newer. We were able to call the terminal company and have them do a reset on their end and get back up and running. We apologize for the inconvenience while you were there. We appreciate the kind words about the in-store service, and we hope to see you again soon!
I love my chair. Everyone was very helpful and I received my chair earlier than
Business response:
Thank you Sue!
Hugo made the process of selecting and purchasing our Perfect Chair. He is knowledgeable and great to work with.
Business response:
Thank you for the kind review for Hugo. We're glad you are enjoying your Perfect Chair!
Knowledgeable staff, delivery offered,
Business response:
Thank you Jim!
Cody was Knowledgeable, courteous, answered my numerous questions, gracious on several visits to try different chairs, and many phone calls. I’m in my 80’s & am more confident talking to a good person than trusting the web. I visited 3 stores, tried several brands & types of chairs. Cody’s knowledge & attitude of customer satisfaction for unique needs instead of sales spiel & dismissal if not a quick sale made the difference for me. I like my purchase & have recommended friends visit.
Business response:
We agree that the best place to buy a chair is in-person! Thank you for coming in and for the kind words for Cody.
Love the wedge pillow
Business response:
They are great! Thank you!
Chair repair service is great! All handled by local store. Repair person arrived, checked and ordered parts. Parts arrived, chair working.
Business response:
Thank you for supporting your local store!
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.9 star rating with 260 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open tomorrow at 10:00 a.m.