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Relax The Back
- Furniture Stores
- Menlo Park, CA
About this business
Location details
1198 El Camino Real, Menlo Park, CA, 94025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Corey at the Menlo Park store is very knowledgeable and helpful. Helped me order a wedge and neck pillow.
My XChair, purchased at Relax the Back, began giving me that sinking feeling. Yep the dreaded piston failure! Although Relax the Back doesn’t sell those chairs, they filed a warranty claim for me! I could have done it myself, but they wanted to assist! That’s customer service - PLATINUM LEVEL!
Business response:
Thank you so much! We are always here to help.
Store manager is impressively responsive in personally repairing my zero gravity recliner
Business response:
Thank you! There are advantages to shopping local :) We're here to help.
The technician worked carefully to exchange the wheels on my chair for a set that is tailored to my use. I am very pleased that Relax The Back came up with this solution for me.
Business response:
We love getting people a perfect fit, all the way down to the wheels. Than you for sharing your feedback.
great job, friendly and knowledgeable.
Business response:
Thanks Don!
Excellent service, products, and experience. Knowledgeable, genuine, and made me into a repeat customer.
Business response:
Thank you for sharing your experience with our service and products. We're pleased you became a repeat customer.
The store manager came over to see what sort of chair we were looking for. He gave us information on the chairs we were looking at and the chair we may want. He spent a good amount of time going over the chairs. He was very helpful.
Business response:
Thank you for your wonderful feedback! We're thrilled our store manager provided helpful chair information and dedicated time to assist you.
The staff helped me select products that met my needs perfectly.
Business response:
Thanks for sharing! We're delighted our staff found products that perfectly met your needs.
Hugo was knowledgeable on all of his chairs and we ended up buying the newest Laevo ZG (Zero Gravity) Chair with Lift Assist for mother. We were flying down to be there for delivery, so we requested a specific day for the white glove install and delivery. There were a few communication glitches but Hugo made sure it happened. He got a team together and they were very caring and thorough just as Hugo was. We will be back to Relax the Back in Menlo Park. Thank you Hugo for everything. Mother loves her new chair!
Business response:
Thank you Linda! We are happy to hear that your mother loves the chair!
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.9 star rating with 260 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open tomorrow at 10:00 a.m.