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Reliable Chevrolet
- Car Dealers
- Albuquerque, NM
About this business
Location details
9901 Coors Blvd, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I am never able to speak with my advisor and he never calls me back.
Dealership service was poor waited over 4 hours to get my vehicle and was skipped waiting in finance several times. I would not get my next vehicle here. The sales man forgot to provide me with my temporary license and i drove off the lot with out a temporary tag .
Business response:
Thank you for contacting Reliable Chevrolet NM regarding your recent service experience. We sincerely apologize for the extensive wait time you encountered during your visit and the frustration caused by the missing temporary license. To investigate this matter further and ensure a positive experience in the future, we would like to connect you with Patricia Charles, our Customer Relations Representative. Patricia can be reached directly at pcharles@vtaig.com or 505-338-5826. We value your business and hope to demonstrate ou... read more
Took over a month to fix my car, didn’t do an oil change like they said it “needed”. Was probably the most frustrating experience ever, but they did what they could to help.
Business response:
Thank you for contacting Reliable Chevrolet NM regarding your recent service experience. We sincerely apologize for the frustration and extended timeframe it took to repair your vehicle. To discuss your situation further and ensure a positive experience in the future, we would like to connect you with Patricia Charles, our Customer Relations Representative. Patricia can be reached directly at pcharles@vtaig.com or 505-338-5826. We value your business and hope to demonstrate our commitment to exceptional service in the future... read more
Well had a scheduled appt at 9am for a oil change and didn't get my truck till 1pm it took you guys 4 hrs for a oil change no phone call letting me know my truck was ready for pick I had to call to check and on top of that after talking with Marcos my truck was ready and then get there to wait another 20 mins because he didn't know why my truck wasn't ready I mean come on its a oil change it wasn't busy there and the whole situation was frustrating. Customer service took a major downfall after covid Noone wants work and no i... read more
An oil change and a tire rotation takes a lot longer than expected even when you have an early appointment .
Business response:
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
They are bad at doing things but to get paid if they are very good
Business response:
We'd like to understand more details of this feedback. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.
Received a coupon from them to only save $9. 00 lol 😂 isn’t not worth it at all. I would definitely not recommend the coupon or their service. They take forever checking out too.
Had my vehicle for over 3 months with horrible communication and follow through. They didnt provide a rental for the first 13 weeks and made me seek reimbursement.
Business response:
We'd like to discuss any concerns regarding your recent service visit. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.
To be fair, we have purchased two cars from his dealership and gone in for service a few times over the course of about 12 years. Every time it's just a little bit worse than the time previous. About 2 weeks ago I had a small leak coming out of my Camaro. I took it down to you guys and all I wanted was an answer of where this leak was coming from. Of course I should have known better from the get-go with the 20 -point inspection xx line and then a full diagnostic is needed to see where a leak is coming from. By the way, I've... read more
Business response:
We'd like to discuss any concerns regarding your recent service visit. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.5 star rating with 14,468 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is closed now. It will open tomorrow at 8:00 a.m.