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Reliable Toyota
- Car Dealers
- Springfield, MO
About this business
Location details
3521 East Sunshine, Springfield, MO, 65809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
New tires and alignment Took over 3.5 hours to purchase 4 new tires and get an alignment on my vehicle.
Buyer Stuart Moore was a great guy to deal with. Very easy to get along with. I would recommend him to anyone.
Haley is an amazing young lady. Haley is a very knowledgeable young lady. She made our experience great. I love my Mini Cooper. Al the folks at BMW were super nice
Overpriced service! I will never take my BMW to Reliable for service again. They charged me $200 for installing a battery!! $150 for an oil change! Ridiculous.
Satisfied We were looking at the possibility of purchasing a used Toyota Tundra but Brian Canizalez, after asking what our needs were, said we were in the ballpark for a new truck and then he proved it! Awesome, polite young man with a wonderful attitude. Toyota really worked with us and we drove home in a brand new Tundra. The only complaint I have is it takes a very long time to fill out all the paperwork, but we realize that is just another step from Toyota to cover all the bases and get things right the first time. Our f... read more
Lexus side great--Toyota not so much Terrible experience with a Toyota sales manager. Would never recommend this Toyota dealer. Lexus was a different experience. Great sales experience, but rather a negative one. I would recommend Lexus side.
looks are deceiving. I took my 2003 Toyota Landcruiser in for a timing belt replacement. Dropped the car off at 9:45 am and was told it should be done by 2 pm. Got a call at 1 pm said it should be done by 3 pm. It was 4:15 pm when they finished it. Give me a time and stick with it. I called and made the appointment days in advance. Now I have a rattle under the hood. So I open the hood and the cover over the motor is missing a bolt. Really I dropped nearly a thousand dollars and we missed a 10 mm bolt ? Please next time repl... read more
Too Bad They Don't Deal We researched the 2014 Highlander online and found it attained high ratings from consumer road tests. At that point we researched what we could expect to pay for the vehicle also using online websites. We wanted to buy local and Reliable made us an offer. We attempted to negotiate price to no avail. We then priced the same model Highlander with dealers in Joplin, St. Louis and Kansas City. They all offered the vehicle for a much lower price. We contacted our salesman at Reliable and discussed the offe... read more
Business response:
Hello, thank you for your feedback. The customers experience is very important to us and we take it seriously. Unfortunately in sales not every deal works out. When we price vehicles we want to find a price that is good for both parties. Many factors come into play that effect the price and we have to consider all of them. We are sorry we were not able to find a price we could both agree on. The 2014 Highlander is a great choice and we know you will enjoy it. We look forward to helping you in the future and please let us kno... read more
Bad Customer Service The worst place to buy a Toyota. My wife and I went shopping for a Toyota and the sales people did not know what they were talking about. We even heard some guy yelling at some employees. If that is the way the managers treat their employees it's no wonder why we found a better deal and better service in Joplin. That dealership will even deliver the car to your house and pick it up for service and we live in Springfield. It's to bad because it would be nice to be able to buy local but, I mean this you wi... read more
Business response:
Were sorry you had a negative experience with our dealership. If you reconsider coming to shop or service with us in the future we would love the opportunity to earn you back as a customer. You could help us learn from your experience by speaking with our customer service manager. Let us know if there is any way we can help you with your Toyota.
Frequently asked questions about Reliable Toyota
How is Reliable Toyota rated?
Reliable Toyota has a 4.9 star rating with 25,994 reviews.
When is Reliable Toyota open?
Reliable Toyota is open now. It will close at 8:00 p.m.