Renewal by Andersen

Jim L. 

on Yelp

6 years ago

Gerry the service tech came out to replace a slider. He was super friendly and efficient. Also went out of his way to set up a clean and efficient workplace. 

Debra C. 

on Yelp

6 years ago

After my husband and I decided to replace all of the windows and doors in our almost 30-year old home, he took the time to research many window companies in San Diego. This was going to be a large investment and a very involved project. We met with Michael Johnson, who was extremely professional, knowledgeable and patient. We were so impressed with the entire hard- working team. They were all professional, conscientious, clean and respectful of our home. As soon as the new windows and doors were installed, the temperature... read more

Sam H. 

on Yelp

2 weeks ago

I scheduled two appointments with this company. First Appointment: No one showed. I did notice that I missed a call from them the day prior. I assumed I missed confirming the appointment and decided to reschedule since we were still interested. Second Appointment: No one showed. I watched carefully for a call but received a text instead. I answered the questions and confirmed the date/time. I have attached screenshots of the text messages. We have three small children so all time is valuable and we set aside time twice... read more

Mark 

on Yelp

2 weeks ago

I had a very disappointing experience with Renewal by Andersen, and it had nothing to do with the installation crew themselves. The installation crew was a complete no-call, no-show. I waited with no communication and eventually had to call in myself just to find out what was going on. Only then was I told they would be 1.5 hours late. I asked if there was any consideration or discount due to the lack of communication and poor customer service. Jared, their customer service supervisor, told me that "if they had to give a d... read more

Dean B. 

on Yelp

3 weeks ago

One year later, my mail box is still full of their crap. Renewal by Anderson, you are f'ing annoying. Outrageously overpriced. I will NEVER EVER do business with you or recommend you. F the F off! 

Jan D. 

on Yelp

a month ago

I would never order again, their production time is so slow. I could travel around the world waiting for my doors, so no, I would not use them for that reason. 

LARRY P. 

on Yelp

4 months ago

your company blatantly refuses to stop setting the emails and now phone calls... I don't even own this property... I'll take it to court and see what happens. I went to your office No one is able to stop it. 

Joan C. 

on Yelp

4 months ago

Do not believe the commercials or advertisements. They DO NOT stand behind their products. They DO NOT take responsibility for a poorly performing product. I have had issues with my screen doors and having to replace the rollers every couple of months. When I asked them if I could get new screen doors (I am willing to pay for them) I was told by Oleg they don't do replacement parts and I would have to replace the whole door. It's a $12,000 door. When I asked to speak to a Supervisor, he said they were all in a meeting and wo... read more

Oceanside D. 

on Yelp

4 months ago

A nightmare project from start to finish. They were expensive which I mistakenly thought meant quality and service. Communication and project management during the project was non-existent. In one instance they plasticed off a section of my living/dining room and then left for the holiday. Blocked it off on 12-15 with not explanation and did not come back or communicate until 1-5. Now a few years later I am dealing with moisture which may or may not have anything to do with Andersen and come to find out that they have... read more