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Renewal by Andersen
- Windows Installation
- San Diego, CA
About this business
Location details
8572 Spectrum Ln, San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
After care was atrocious. Sales and installation was fine, but we had numerous problems after install. Most all took up to year to resolve. Would never use again
Business response:
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
So tired of the phone calls and mail. Can't tell you how many times I have asked them to stop.
Business response:
Please reach out to us at (858) 377-9236 when you can so we can address this situation directly. Thank you and have a great day.
I just purchased doors and windows 1.5 weeks ago. So I don't know about the product yet but already I am finding inconsistencies in the sales pitch. He said they use in house financing. No, they use Greensky loans. He said up front, they need 50%, but no, they collected 68%. He said they don't use sub contractors, I have reason to think they do. He said the products have a lifetime warranty, transferable to the next owner of the house. No they only have a 10 year warranty. Trust pilot reviews are 1 star. I'm no... read more
Business response:
We appreciate you bringing this experience to our attention. If you are willing, please contact us at (858) 377-9236 so we can discuss this further.
Do not give them your email address. I have tried dozens of times to unsubscribe and not only do they NOT drop me off their list, each time I request to unsubscribe I get several more unsolicited email messages from new and unwanted sources
Business response:
We apologize for the inconvenience! Please reach out to us at (858) 377-9236 when you can so we can address this situation directly.
Business owner replied to my initial review of really poor customer service so I called the number provided and to my surprise - absolutely no help. I was called back by someone who had no idea how to help (all I needed was an estimate) and somehow I've just invested more time in trying to buy tens of thousands of dollars of windows and I'm getting callbacks from people "back of house with no connection to sales". Really disappointed, frustrated, would not recommend.
Business response:
Hello, I deeply apologize for this inconvenience! This is not the experience we want for our homeowners and would like to make this right! Please reach out to us at (858)377-9236 to discuss this further.
The door to door salespeople alone makes it not worth it. I had the same guy come to my house twice in a span of 15 minutes. No one wants to be bothered at home for a sales pitch we didn't ask for
The windows are great, but I don't think they are worth almost 10x the price of off-the-shelf Home Depot windows. They charged us $10,000 to install 4 windows. That's $2500 per window. The same size vinyl window at home depot are about $250. If money is no option, then go for it.
Business response:
Hi JB, we are pleased to hear that you are liking your windows. However we are truly sorry to hear that you feel the cost did not meet your expectations. We aim to provide the highest quality products and services, and your satisfaction is very important to us. Would you please email us your name, phone number, and zip code to our email at email@rbanw.com so that we might be able to resolve your concerns.
Want to know how they afford all their tv ads? The consumer. I had them out to give me a quote on two windows and one door in my bedroom, then added in two very small bathroom windows. They quoted me $40,000 for 4 windows and $30,000 for two windows and a door. I laughed in the reps face. Not only that, you have to sit there for an hour while they go through their spiel on the history of the company, how they came up with their product, etc. What a waste of time!!!! The only good thing was they showed up on time.
Ultra expensive $45,000 vs $13,500. Anderson will only do complete window installation meaning they take out the whole window frame - instead of just a simple replacement. If your house is worth 2.5 million or more and you have the money yes do it! So if u pay their price than a 5 star is warranted their work i excellent!
Frequently asked questions about Renewal by Andersen
How is Renewal by Andersen rated?
Renewal by Andersen has a 4.3 star rating with 1,047 reviews.
When is Renewal by Andersen open?
Renewal by Andersen is closed now. It will open tomorrow at 8:00 a.m.