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Renters Warehouse
- Minnetonka, MN
About this business
Renters Warehouse Minneapolis/St. Paul is a premier property management company dedicated to simplifying the rental process for both property owners and tenants in the vibrant Twin Cities area. Our mission is to revolutionize the real estate industry by offering comprehensive property management services backed by cutting-edge technology and unparalleled customer support. At Renters Warehouse, we understand the challenges that property owners face when managing their investments. That's why we provide a full suite of servi... read more
Location details
6101 Baker Road, Suite 200, Minnetonka, MN, 55345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am leaving a 5 star review for my rent estate advisor from Renters Warehouse, Tom Croft. He was very kind and professional and also has great communication. He did a great job to finish whole process and responding my e-mail, text very fast. It was a great experience for me and I definitely will recommend him to my friends. Thank you so much Tom!
Business response:
Thank you Tony for recommending our services! Reviews like this fuel our hearts and make us try better every single day. Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off. Our corporate goal to be the best in the market and through our hard work earn the loyalty and love of every single client. You can count on us to pour our hearts out and try our best to make your experience one worth bragging about. Thank you for taking the time to let ... read more
I have never in my life ever experienced this level of customer service from a management company. We rent a condo from them for our elderly mother. She had a water heater issue that they addressed right away. Email response was super fast. And they consistently called and texted to update me on the issue and resolution. Whatever infrastructure they have in place to handle after hours and regular maintenance issues is incredibly efficient. I wish all management companies used it.
Business response:
Thank you Alachia for giving us such high marks. We are constantly hard at work to deliver the best possible service and experience for all of our Clients. If you are experiencing any maintenance issues, it is our objective to provide resolution as quickly and efficiently as possible no matter what time of day. Thank you for letting us know about your experience, we hope that every client that utilizes our services is able to have a similar experience.
Julia who managed my maintenance request was very professional and available. I appreciated the daily follow up she gave me by email or by phone, constantly keeping me posted about the status of my request. Everything from the landlord's approval to the technician scheduling was very clear about the different steps to be taken and the maintenance was finally done very quickly. Thanks.
Business response:
Hello, Sandrine! We are so glad to hear you had a superior experience with our maintenance team. Our common goal as a company is to constantly strive to deliver the very best! Know that we are hard at work to make sure every single request is addressed and resolved as quickly as possible. We recognize our clients are busy and are beyond thankful for their willingness to spend time giving us feedback.
Ronan was outstanding and provided exemplary customer service. He listened carefully and patiently and then got immediate answers to my questions and concerns. I appreciate his effort, professionalism, and overall demeanor.
Business response:
Eric, we are so grateful for your feedback! We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. As such, we are delighted to read how our staff delivered above and beyond your expectations. We will do everything in our power to make certain every single visit is equally delightful. Know that we are thankful for the trust you have placed on us and that we are working extra hard to always push ourselves to the next level.
Sold my home through Renters Warehouse. Susan was great to work with. Gave me tips on and education throughout the whole process. I did most of the process remote also.
Business response:
Lyle, reviews like this fuel our hearts. We are so happy we could help you with the selling of your property.
Bob ****** was great and very helpful!
Business response:
It is good to know that Bob exceeded your expectations and made your experience memorable. We are extremely grateful for your review, Nina!
I’ve been working with Nicolas ********and have had a great experience! It’s been difficult to get renters given the pandemic and other factors but Nicolas put in a lot of work consistently to get results. He’s also very helpful and responsive!
Business response:
It’s no secret that 2020 has been one heck of a year. For most investors, there’s an element of uncertainty that’s hanging in the air. Despite looming economic uncertainty, housing still represents a solid investment. We bring experience and professionalism to the table, and our hope is to provide you with peace of mind as well. We are elated to hear Nicolas was so helpful. Thank you again for providing feedback, we will be sure to pass it along to the team.
Marydel from RW Maintenance kept me updated on status of our maintenance request. Our washing machine broke and we were hoping it just needed to be repaired. Unfortunately it had to be replace. I am sure with COVID and it being the holidays it was hard to schedule everything in a timely fashion. Getting approvals from the landlord, finding a technician, scheduling with the technician and us, and the delivery of the new machine and constantly keeping me posted about the status helped a lot.
Business response:
Thank you for your kind words and for giving Marydel a high five for all that we do. It is truly nice to know that her efforts are appreciated. Our entire maintenance team is always hard at work to make sure we deliver superior quality and excellent service.
Tom ***** of renters Warehouse did an excellent job with advertising and showing my properties, during the pandemic and financial crisis a lot of people are having. His due diligence Got the properties rented My hats off to Tom ***** and the Renters Warehouse staff Truly Steve ****
Business response:
Owning rental property can be a great investment, providing both immediate cash flow in the form of rental income and long-term appreciation. Despite looming economic uncertainty, housing still represents a solid investment. We are elated to hear Tom was able to help in so many ways. We bring experience and professionalism to the table, and our hope is to provide you with peace of mind as well. Thank you again for providing feedback, we will be sure to pass it along to the team.
Frequently asked questions about Renters Warehouse
How is Renters Warehouse rated?
Renters Warehouse has a 5 star rating with 1,987 reviews.
When is Renters Warehouse open?
Renters Warehouse is closed now. It will open tomorrow at 9:00 a.m.