This profile has been claimed by the business owner or representative.
Restoration Management Company
- Fire Protection Services
- Hayward, CA
About this business
Location details
4142 Point Eden Way, Hayward, CA, 94545, United States
Get directions
The workers themselves were very nice, polite and worked very hard. There was a lack of communication between the work staff at my home and the home office. Subsequently, took much longer than it should have because of a series of having to redo the work. The crew themselves very nice and possibly some jobs given to them, they weren't well versed at. I would like to add that I do not want anyone to lose their job over this, but the job took over 3 weeks.
The team urinated in the toilet when the water was shut off and this was discovered a week later. The odor was nauseating. They also broke a light fixture in the garage.
Restoration Management had to come out a second time to clean up an area they had worked on and an area that they had left wet with standing water.
I can't recommend because I am unable to see the work. The work is below the flooring, which makes it, so I can't see the quality of the job. The issue started with my neighbor above me, and came down to me.
The man that came in that cleaned up my kitchen water, had told me he would be back on Monday, I went in the kitchen and I asked why he had to tear down a wall. I called a plumber, and he came in and said there was no water behind that wall. I had my daughter call them and tell them not to tear the wall down. After I talked to someone in the office, it made me so upset I had to go sit down to relax.
They worked so fast and most of them didn't speak English, a lot of my stuff got thrown away that was important to me. I just feel like they didn't work with care until they started hearing from me. My pictures, souvenirs, things got thrown into garbage bags out back in the mud and told me it was in the kitchen. I shouldn't have had to argue with people, it was like an interrogation afterwards.
Frequently asked questions about Restoration Management Company
How is Restoration Management Company rated?
Restoration Management Company has a 4.6 star rating with 3,616 reviews.
When is Restoration Management Company open?
Restoration Management Company is open now. It is open 24/7.