RingCentral

Kimberley H. 

on Capterra

a year ago

"An easy Phone system" Pros: I like the ease of making outbound calls.Cons: No issues with use currently, only used to do outbound calls. 

Nicohl C. 

on Capterra

a year ago

"Sufficient, but some things are tricky" Overall: My overall experience is good, but there is definitely room for improvement when it comes to customization.Pros: I like that there's a portal and an app. Certain functionalities are easy to use. Fairly cost effective.Cons: There are issues with VoIP sometimes. Ultimately my least favorite thing about RingCentral is changing/updating voicemails, messaging, prompting to for each different line because there are multiple places you have to go to make changes. It's not straightfo... read more

Rick K. 

on Capterra

a year ago

"Ring Central is a solid small business phone service " Overall: Overall we really liked Ring Central. The only reason we switched away was because a friend started their own VOIP phone service and we got to support them and use it for cheap. I really like Ring Central and have recommended it to several friends over the years.Pros: We used Ring Central for about a year and it was always pretty good. I really liked the mobile app because it allowed us to work remotely and not have to pay for phone service at our employees hom... read more

Tara S. 

on Capterra

a year ago

"Ring Central Review " Overall: Overall very satisfied with Ring CentralPros: Was very easy to use, able to access from mobile device and handle calls when internet went out.Cons: The 2 plus years I used it, I had no issues that I would rate as dislike. 

Verified Reviewer 

on Capterra

a year ago

"Ringcentral quick review" Overall: It came handy with cold calling I did for Refferrizer last year, a little buggy but good experience.Pros: That it was all about just 1 click, the info about a person I needed to call about selling stuff was already automatically input in the software.Cons: The price was a bit too high and you could only use the softphone per 2 persons, so literally not the whole team, eh. 

Matt F. 

on Capterra

a year ago

"Great For Small Businesses" Overall: Easy to navigate, and I like that it's an app that the whole team can access and use.Pros: A great alternative to having to get a traditional phone line for your small business. Very user friendly app and I like that my whole team can access it from all of our devices no matter where we are. I also love the feature that it transcribes all of our voicemails for easy access.Cons: We would love to see more features preventing spam callers as we sometimes get multple per business day. 

Zafar A. 

on Capterra

a year ago

"Stay connected anywhere" Overall: When staying connected is a critical for a business, then this tool is a must have in your office, also it is a very helpful for travelers. No need to sit in a boring sleepy office anymore.Pros: For an office on the go, distance work, and remote office a must have tool in your daily work. You always be connected to your customers, colleges and people you need in your daily routine work.Cons: Internet connection must be very good and if you use it in other country (for example on business tr... read more

Heather M. 

on Capterra

a year ago

"RingCentral Makes Calling/Texting Easy!" Overall: I really love this product.Pros: I really like the ability to have a phone number that employees can contact me on, that comes to my phone, but isn't my personal information.Cons: I haven't come across anything that I dislike during my time using RingCentral. It makes my life so much easier, it's hard to complain. 

Jelly Mae L. 

on Capterra

a year ago

"Ring Central is a friendly user" Overall: Ring Central is easy to use and manage.Pros: I like the business phone features; it can make calls, access voice messages, and send text messages and faxes. Who wouldn't want it?Cons: None. I couldn't think of any. I am surprised that software updates are not required.