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RingCentral Contact Center
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
Ring Central Pros: Provides an all in one voice, video and messaging solution. Easy to use. Love the transcript voice messages! Cons: Ring Central can be expensive and implementation can be complex Overall: Despite being expensive Ring Central offers value for your money.
Positive Experience Overall Pros: I like that you can see all the users in the same place and can make changes pretty easily. I like the fact they integrated messages, phone calls, and voicemails to be in one place. Cons: Sometimes it's really hard to find things and user information, and it is overcomplicated in areas it shouldn't be. I have also found it hard to communicate with customer service. Overall: Overall my experience is good with Ring central, and I have no complaints that outweigh the positive attributes. Ring C... read more
Really Convenient with some Minor Issues Pros: I do like the app and that I can have my work phone connected to my cellphone, and I can call from my "work phone" when using my cellphone. Cons: It can be extremely hard to set various rules so I don't get calls all of the time. I finally figured it out, but it took awhile to figure out how to set up the various rules so I don't get calls outside of my work hours. Overall: Overall, RingCentral is alright. The app is pretty convenient, and I do like everything that it has to off... read more
Good option for voip Pros: Accessible with app and transferable for use in different regions. Cons: Price was higher than other voip phones.
Good option for voip Pros: Accessible with app and transferable for use in different regions. Cons: Price was higher than other voip phones.
Not that great Pros: The Idea is great,porting the number is relatively easy, it comes with a voicemail. Cons: There are some bugs that really need to be fixed. Some functions are not easy to understand and sometimes the app wouldn't allow more than 10 people in the meeting. Overall: While porting the number was relatively easy, I experienced many bugs in this app and many of them doesn't get fixed. The Ring - rings sometimes and sometimes not. For some reason there is an active team chat that gives me notification every tim... read more
Ring Central Pros: It is helpful with attending seminars and online meeting. Cons: Sometimes it lags and instruction to connect in an email using phone login to hear conversation is tedious. Overall: It is positively and adequately complete its purpose for meeting and communication using technology.
RingCentral Pros: We love that we can record calls when we need too Cons: We have not found anything we dont like Overall: Overall exxperience with RingCentral is 10/10
Convenience but with cost Pros: One standout aspect of RingCentral that users frequently commend is its comprehensive cloud-based communication system, which includes robust video and audio-conferencing capabilities. This feature facilitates effortless communication with team members and clients alike. The platform is also lauded for its straightforward setup and user-friendly operation, compatible with a variety of devices such as desktop computers, tablets, and smartphones. Cons: One notable limitation is the call recordin... read more
Frequently asked questions about RingCentral Contact Center
How is RingCentral Contact Center rated?
RingCentral Contact Center has a 4.5 star rating with 232 reviews.
When is RingCentral Contact Center open?
RingCentral Contact Center is closed now. It will open at 9:00 a.m.