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RingCentral Contact Center
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
RingCentral is essential Pros: Accurate call logs and voicemail transcription Cons: Have been unable to link pipedrive contact info directly to ring so I have to manually put in contact info Overall: RingCentral makes tracking call data and responding to clients easy
Ring central review Pros: it has the ability to record calls and text Cons: Sometimes the system glitches and we are unable to get calls/text. this is rare Overall: overall experience is very good and i would recommend
Makes like easy Pros: Love the ease of use calls come into the entire team. I feel like we hav infinity possibilities Cons: I wish I could put myself into do not disturb mode when not working. My phone rings constantly when I’m off. Overall: Overall really good easy to use and the calls are nice and clean
RingCentral Pros: Easy to use, easy integrations with Salesforce and Groove Cons: Can delay quite a bit, causing calls to fail
Ring Central Pros: Provides an all in one voice, video and messaging solution. Easy to use. Love the transcript voice messages! Cons: Ring Central can be expensive and implementation can be complex Overall: Despite being expensive Ring Central offers value for your money.
Positive Experience Overall Pros: I like that you can see all the users in the same place and can make changes pretty easily. I like the fact they integrated messages, phone calls, and voicemails to be in one place. Cons: Sometimes it's really hard to find things and user information, and it is overcomplicated in areas it shouldn't be. I have also found it hard to communicate with customer service. Overall: Overall my experience is good with Ring central, and I have no complaints that outweigh the positive attributes. Ring C... read more
Really Convenient with some Minor Issues Pros: I do like the app and that I can have my work phone connected to my cellphone, and I can call from my "work phone" when using my cellphone. Cons: It can be extremely hard to set various rules so I don't get calls all of the time. I finally figured it out, but it took awhile to figure out how to set up the various rules so I don't get calls outside of my work hours. Overall: Overall, RingCentral is alright. The app is pretty convenient, and I do like everything that it has to off... read more
Good option for voip Pros: Accessible with app and transferable for use in different regions. Cons: Price was higher than other voip phones.
Good option for voip Pros: Accessible with app and transferable for use in different regions. Cons: Price was higher than other voip phones.
Frequently asked questions about RingCentral Contact Center
How is RingCentral Contact Center rated?
RingCentral Contact Center has a 4.5 star rating with 236 reviews.
When is RingCentral Contact Center open?
RingCentral Contact Center is closed now. It will open on Monday at 9:00 a.m.