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RingCentral Contact Center
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
Ring Central Pros: I liked the privacy of phone numbers on the app. Cons: I did not like the problems we had while trying to disconnect with this service. Our phones stopped working and it took ages to get help. Overall: Not the greatest experience if I'm honest. I know they are great people but the personal experience we had really messed up some things for our company for a period of 2 months.
Ring Central Pros: I liked the privacy of phone numbers on the app. Cons: I did not like the problems we had while trying to disconnect with this service. Our phones stopped working and it took ages to get help. Overall: Not the greatest experience if I'm honest. I know they are great people but the personal experience we had really messed up some things for our company for a period of 2 months.
Acquire an easy contact center software Pros: The background of the company and also how it is backup by a larger contact center company which is NICE Incontact and the functionality that it offers Cons: Sometimes it is difficult to integrate with different softwares
It can be convoluted at times Pros: The amount of features this tools has is amazing. Cons: The way reporting is handled can be convoluted.
Ring central is a must Pros: I like how easy it is to use and navigate . Cons: Sometimes there is a small delay if you are working remotely .
Ring Central Pros: I used to use ring central in an old job and I found it really beneficial - the reporting was really easy to use, the phone system was basic. Cons: Call listening was not up to standard and we had to take on another company to be able to assist with this Overall: Overall ring central is one of the better phone companies I have used.
Use Ring Daily to integrate our team Pros: We have a very busy medical practice and we use Ring for our phone system as well as for online chat amongst the team. Great way to stay in touch! Cons: Nothing, it works great for us and we love it!
Nothing beats RingCentral when it comes to call management Pros: Messaging , call logs, call recording , image sharing all play important rolls when it comes to scheduling. Our company has been running smoothly with the help of these features. Our clients and staffs get to communicate with us effectively and I love that about it. Cons: I love almost everything except for the fact that sometimes messaging just stops abruptly without warning. Maybe when a subscription is not renewed, or because of other technical issues that I... read more
Nothing beats RingCentral when it comes to call management Pros: Messaging , call logs, call recording , image sharing all play important rolls when it comes to scheduling. Our company has been running smoothly with the help of these features. Our clients and staffs get to communicate with us effectively and I love that about it. Cons: I love almost everything except for the fact that sometimes messaging just stops abruptly without warning. Maybe when a subscription is not renewed, or because of other technical issues that I... read more
Frequently asked questions about RingCentral Contact Center
How is RingCentral Contact Center rated?
RingCentral Contact Center has a 4.5 star rating with 217 reviews.
When is RingCentral Contact Center open?
RingCentral Contact Center is closed now. It will open on Monday at 9:00 a.m.