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RingCentral Contact Center
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
I recommend RingCentral! We use this product everyday and it is great for our customers and employees.
Great product, strong support, flexible packages. They hold regular cadence calls, propose solutions are keen to understand our challenges and respond quickly.
Review for RingCentral I have been using other product earlier but faced issue, when switched to RingCentral it helped our organization to drive more sales.
A few ups and downs but a generally solid prodcut Some teams have been better than others. Our TAM is amazing and super helpful. We lost our CSM and there's no urgency to replace her and at times I feel like our account gets minimal attention from this side of the business. The prodcut fucntions mostly as expected. A few things that we were sodl on as being "not a problem" did, in fact, become problems when it came to practical application. I also felt implementation was about putting us as much into a box as they could rath... read more
RingCentral is reliable and always getting better! RingCentral has been very reliable and the support team is always available to help us. I love that it's always being made better with consistent updates and maintenance.
Good service for getting blocked numbers whitelisted Assistance was good however timing was a little slower
RingCentral Ecstatic Review The team really enjoys Ring Central. We use it to set conference calls and video chats, and it's also such an easy setup! I always like the fax feature, simply because offices no longer have that feature and it's hard to find a place when you don't have a fax. But I feel overall, it has a big integration g of many business tools, which I like.
I'm Super Happy with RingCentral Overall ease is a major win for my business. One of the best thing is that I can have the app open in several locations to handle business when I'm using multiples screens. When I'm at my desk, I keep the app open so I can answer calls, text clients/customers, and transfer calls to my mobile device if I need to step away from my desk. It is seamless and the customer doesn't realize that I've changed devices. Another win for me is the ability to set up Video Calls by simply sending an invite t... read more
Great product for Contact Centers Contact Center is a great product and manages our calls and agents.
Frequently asked questions about RingCentral Contact Center
How is RingCentral Contact Center rated?
RingCentral Contact Center has a 4.5 star rating with 76 reviews.
When is RingCentral Contact Center open?
RingCentral Contact Center is closed now. It will open tomorrow at 9:00 a.m.