This profile has been claimed by the business owner or representative.
RingCentral Contact Center
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
RingCentral Contact Center will change the way you think of Contact Centers This product has changed so many things for the better. We were on a older solution that didn't provide as many features as possible. After switching we saw our efficiency go up and the options that we have increased Significantly.
Working within Ring Central Contact Center I am rather new to Ring Central contact center and overall it has been a great system to work with. Whenever I have issues or glitches to my reports, RC support team is there to assist me and get it resolved. :-)
Great for Virtual Offices Ring Central has been a great asset to our organization.
productivity and effectiveness at the same time provides intuitive interface, helping customers to offer a better service.
use at my company it works when it want to work- you are always on hold to get someone in customer svc
Ring Central, Best Platform for all communications. we are using Ring Central for the past 2 years since Remote work started in our organization and it is proved excellent for all our inbound and Outbound calls. It is very much affordable and user-friendly comparing to the pother vendors in market.
Great Product, Excellent Usability, Easy to Integrate, and Outstanding Customer Support I think that RingCentral got this one right. Like any system, there's always room for improvement. But between integration, skill configurations, data/analytics, and the "Phone account to Station ID" creations and structure, RingCentral did a terrific job with setting companies up for success with their new call center solution (RingCentral Contact Center).
RingCentral didn't live up to expectations We used RingCentral for a few years and the main purpose was to receive phone calls from our customers and then transfer calls to the respective department needed.
Ring Central, your one solution for Communications. We are using Ring Central since last 1.5 years and it helped exceptionally in amnaging our day-to-day call flows with our customer s and internal teams. The overall call quality in terms on noise reduction and call dropping is almost zero in it which makes it way better that other similar product.
Frequently asked questions about RingCentral Contact Center
How is RingCentral Contact Center rated?
RingCentral Contact Center has a 4.5 star rating with 76 reviews.
When is RingCentral Contact Center open?
RingCentral Contact Center is open now. It will close at 6:00 p.m.