This profile has been claimed by the business owner or representative.
RingCentral Contact Center
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
Leveraging RingCentral for Effective Inbound Communication for me, the call stability has worked really well and RingCentral has the ability to receive inbound calls and sms effectively, as an organization, you need to install and define the country number to receive all the incoming calls, the SLA's are defined well in the RingCentral app.
Overall satisifed While Ringcentral has its pain points, it continues to outshine competitors
Ringcentral Contact center --way to go The Contact center product is very much users friendly and integrates with Salesforce too
RingCentral is a tremendous and flexible contact center solution! RingCentral has been a significant upgrade on our contact center capabilities and has enhanced the overall customer experience. Shorter wait times, more customizable IVR, and the ability to put our customer's in the right department based on their specific needs.
Great all in one contact solution. Great all in one solution for managing end user contact - integrating social media, chat, AI response, and phone calls
Customized routing, and new self serve technology simplified through partnership. Great product which is easy to use and customize.
Simplicity of Service Offering from RingCentral makes it a smooth experience. Customer service and technical support is outstanding.
Top Notch Call Center Platform Great support. Implementation team is very knowledgable of the product capabilities.
I recommend RingCentral! Very user friendly, everyone that uses Ringcentral can manage it with ease.
Frequently asked questions about RingCentral Contact Center
How is RingCentral Contact Center rated?
RingCentral Contact Center has a 4.5 star rating with 76 reviews.
When is RingCentral Contact Center open?
RingCentral Contact Center is closed now. It will open at 9:00 a.m.