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RingCentral Contact Center
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
Ring Central Pros: I used to use ring central in an old job and I found it really beneficial - the reporting was really easy to use, the phone system was basic. Cons: Call listening was not up to standard and we had to take on another company to be able to assist with this Overall: Overall ring central is one of the better phone companies I have used.
Use Ring Daily to integrate our team Pros: We have a very busy medical practice and we use Ring for our phone system as well as for online chat amongst the team. Great way to stay in touch! Cons: Nothing, it works great for us and we love it!
Nothing beats RingCentral when it comes to call management Pros: Messaging , call logs, call recording , image sharing all play important rolls when it comes to scheduling. Our company has been running smoothly with the help of these features. Our clients and staffs get to communicate with us effectively and I love that about it. Cons: I love almost everything except for the fact that sometimes messaging just stops abruptly without warning. Maybe when a subscription is not renewed, or because of other technical issues that I... read more
Nothing beats RingCentral when it comes to call management Pros: Messaging , call logs, call recording , image sharing all play important rolls when it comes to scheduling. Our company has been running smoothly with the help of these features. Our clients and staffs get to communicate with us effectively and I love that about it. Cons: I love almost everything except for the fact that sometimes messaging just stops abruptly without warning. Maybe when a subscription is not renewed, or because of other technical issues that I... read more
Me parecio bueno Pros: Me gusto su herramienta para monitorear las llamadas se ajusto a lo que buscaba. Cons: tube algunos problemas configurando la grabacion de llamadas pero es algo que se arregla configurandolo adecuadamente.
Excellent Product Pros: I received daily calls, and the quality is incredible. Cons: The meeting feature. I think is not that necessary, at least for my team.
RingCentral is the best! Pros: I like how it is easy to use for communicating with our client Cons: It will be better if we have an option to make folder for contacts depending on the organization of client. But still this is the best
Not Great Pros: The reporting in RC is overall fairly easy to use and setting up new users is a simple process. Also love the feature where RC recognizes phone numbers anywhere and the ability to dial from any window. Cons: Customer service at RingCenteral is not good at all. I would not recommend signing up for RC if you think you might need any level of support and good luck if you need them to credit anything back. Overall: We switched back to our old provider, so I would not recommend RingCentral.
Great VOIP service Pros: A great service to deploy in no time. It's as convenient as plug and play. Cons: Hardware cost at an expense side. Otherwise no other issues.
Frequently asked questions about RingCentral Contact Center
How is RingCentral Contact Center rated?
RingCentral Contact Center has a 4.5 star rating with 232 reviews.
When is RingCentral Contact Center open?
RingCentral Contact Center is closed now. It will open at 9:00 a.m.