RingCentral for Salesforce

Name: RingCentral for Salesforce
Address: 20 Davis Drive, Belmont, CA, 94002, US
Telephone: (877) 272-0199
Price range: $$
Rating: 4.2

4.2

★★

9 reviews

About

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's what we call collaborative communications, and it’s at the heart of everything we do. With our flexible, cost-effective cloud communications and collaboration solutions, we

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4.2

★★

9 reviews

5★5

4★1

3★3

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Anonymous on Sfappexchange

★★

6 years ago

Great Phone for SalesForce This integration is a great way to incorporate Screen Pops. WebRTC support would be nice, i assume thats a sSalesForce thing.

randell cameron review for RingCentral for Salesforce

randell cameron on Sfappexchange

★★

6 years ago

Great Phone for SalesForce This integration is a great way to incorporate Screen Pops. WebRTC support would be nice, i assume thats a sSalesForce thing.

Charles Lundy review for RingCentral for Salesforce

Charles Lundy on Sfappexchange

★★

6 years ago

Exactly what we needed The only thing missing was our voice/telephone channel integration. This integration sheds time off CSR response time. A+

Jim Weldy review for RingCentral for Salesforce

Jim Weldy on Sfappexchange

★★

7 years ago

When will we have Lightning Experience integration? RC works well in SFDC PE Classic - but not at all in the new Lightning Edition UI. I'm trying to encourage everyone to switch to the LE UI, AND to use the RC dialer - but currently cannot have both. Even having the LE UI open on a different tab 'breaks' the dialer on a 'Classic' tab. When can we have both the new Lightning Experience UI AND the dialer?

Chris Caporicci review for RingCentral for Salesforce

Chris Caporicci on Sfappexchange

★★

8 years ago

Okay but can be improved We have our whole team on this app and for the most part it works pretty well. I would suggest a adding a button to cancel/close an active line because fairly often lines remain open after the call has been completed. This happens most frequently while working in Console and you answer a call quickly after leaving a message or make another call quickly.

Kim Wargo review for RingCentral for Salesforce

Kim Wargo on Sfappexchange

★★

9 years ago

The Good and Bad Great app and works fantastic once up and running. Had a few hiccups in the install as the xml code on Ring Centrals site was not correct. My issue was with ring central as it took them over a week to resolve my issue. Its up and running and works well now.

Eric Law review for RingCentral for Salesforce

Eric Law on Sfappexchange

★★

9 years ago

Works great when it works Occasionally the integration with salesforce stops working requiring the user to have to restart their computer, relaunch the softphone, and then the salesforce integration software. Also this does not currently work on Apple computers or windows machines with windows 8. When it does work my sales reps love it.

DaAnne Smith review for RingCentral for Salesforce

DaAnne Smith on Sfappexchange

★★

10 years ago

Love this app This tool has made our life so much easier. Love the fact we can choose to log the call and make notes during the conversation. It works great for us and has really improved our productivity, especially for case management.

Mick Cashman review for RingCentral for Salesforce

Mick Cashman on Sfappexchange

★★

10 years ago

Works great! I just downloaded this app into our Salesforce instance and I'm very happy with it.