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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Implementation was easy but needed device-specific measuring tools to ID bottlenecks. Overall the system worked as advertised. There were some call quality issues that we are assuming will be remediated with targeted network configuration.
Great product that fits the needs of 90% of our locations Very fast to implement within days of approval. Web hosting reduces costs. Easy to navigate platform for locations managers to make changes. No additional costs for usage. Phone support was excellent! During initial implementation in 2014 lacked good reports for managing call center metrics, some improvement since then.
Roll out was easy, but time consuming due to low resources. Very experienced and good customer service.
Simplify Your Telco in One Easy Step Working with RingCentral has generally been a good experience. Their platform is relatively easy to implement and appears very stable at this point. Coming from 10 years in the Cisco world, having a single vendor for both the hardware/service of the phone and the telco itself has been both a cost savings and an administrative savings.
Easy and user friendly Slight issues with phone disconnect randomly but overall had a great experience with the way the system works.
Easy to launch with support available as needed. Deployment was manageble and support was available.
The perfect phone system for a sales team Ring Central has been a great addition to our company as we have, and in the process, of moving all our processes into cloud based systems. This was the step we took for our business lines to do so as we can easily add new employees at little cost and can use a desktop or phone. Great for a company with many sales reps. Issues we have is some minimal disconnects from the internet which puts our phones out of use for a few minutes. Also, some of the desk phones we purchased will deci... read more
Implementation was smooth and well managed but needed some level setting and acclimation Strong implementation methodology across the backend Project Management services and front end deployment team.
Excellent value - lots of features for little $$ Very quick response to calls and emails for support. Overall, great service for the cost.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.6 star rating with 1,269 reviews.
When is RingEX open?
RingEX is closed now. It will open on Monday at 9:00 a.m.