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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Great modern phone solution for sales teams" Overall: RingCentral has worked well for our sales team and office for cold calling efforts.Pros: Ring Central, doesn't tend to have too many issues with calls dropping, downtime, or poor quality. The dialer allows you to make calls out quickly and works quite well when connecting to other applications.Cons: Sometimes there is an occasional delay between an application your using to dial numbers and Ring Central making the call.
"Not the easiest" Pros: It is not very expensive and relatively easy to install.Cons: It is not very user friendly. Many of us in the office have struggled with performing simple tasks, like sending a fax.
"Better than other phones" Overall: Being able to take my office line with me no matter where I go is the biggest plus of using this program.Pros: We like that we can take out office phone anywhere as long as we have our cell phone. It is really easy to use and very reliable.Cons: We cannot call out of the country without paying several hundred dollars. Also, you can only have one app on your phone for one number and you can only use this program on one computer at a time unless you buy several numbers costing way more than ... read more
"RingCentral VoIP" Pros: Easy to use. A little expensive but the service quality is exceptional. everyone says there are other products better than this but ive never had an issue to move somewhere else.Cons: I could get a little more smoother when it comes to main app portals.
"A Huge Headache" Pros: As long as you can locate them, this software does have a lot of features. Once you finally get the settings the way you want and the right apps downloaded, the software does function well (there's a light at the end of the tunnel, folks).Cons: I have been extremely dissatisfied with my whole experience with RingCentral. We were using the full system - VOIP, Meetings, etc. and every time I go to change a setting, it's either placed somewhere unusual, there's a secondary setting you ALSO have to click ... read more
"It was an average solution" Pros: Obviously it allowed our large team to all have extension numbers at the office and calls could be made from your computer or through a mobile device. In that respect it was very convenient.Cons: I (and several of my coworkers) had issues with the iOS App. It would often freeze, not make a proper connection, and need to be closed then relaunched. There are some improvements that could be made there for sure.
"Very, Very Helpful" Overall: I love it.Pros: There are times where you don't have time to call your voicemail on your phone because you are working. With RingCentral, I can play a message on my speaker and type or do other work simultaneously. I also like that I can quickly forward the message via email to a coworker/supervisor, which also leaves me a paper trail.Cons: Sometimes there is a bit of a delay for the message to pop up. I know that I had a missed call because I couldn't answer my other line, so I am patiently wai... read more
"Great for faxing to multiple users!" Pros: It was very easy to setup and configure. I like the fact that multiple users can all see the same faxes that come in.Cons: It was a little on the pricey side but the ease of use makes up for that.
"Good Solution to Replace Land Lines" Overall: Have enjoyed using this software. One of the better VOIP providers.Pros: You are able to use a desk phone, desktop app, or mobile app. So you have your business phone with you basically anywhere. The apps all work well for the most part. And pricing is fairly reasonable.Cons: Requires annual contract in order to get decent pricing. The mobile and desktop apps often don't run after not using for a day or so. Also, the bluetooth always doesn't work on the mobile app each morning a... read more
RingEX has a 4.5 star rating with 2,304 reviews.
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