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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Less than Practical, Annoying Features " Overall: It was simply easier to utilize a paper form to reference checking email without the Ring Central feature. I prefered sending faxes in the traditional manner than trying to consolidate all phone line matters into one device.Pros: I liked the idea of how it was supposed to work for our agency. Unfortunately, it seems to have over promised as a product and definitely under delivered. What I DO like about the product is that I'm able to check voicemails from my email, which is ... read more
"Not bad but could be better" Overall: I have had trouble getting the help I need from their customer service. Overall the software does what it is designed to do but it could be better.Pros: The desktop application is easy to use and I really like mobile app.Cons: Searching for call recordings is clunking and could be much easier to use.
"Ring Central Review" Overall: In general this program is very useful and allows us to set up notifications as well as check old messages or past sent documents. This software is fairly user friendly and can be used by all office staff.Pros: I use this software primarily for incoming and outgoing fax services and appreciate that I have option of either using an application for my desktop or checking messages through the online system.Cons: The application will often have failed sent messages more often then the online progra... read more
"RingCentral sets the bar" Overall: Overall I really like it, it's just lacking here and there and there are too many updates which requires our IT to waste a lot of time just keeping one app updated across the company.Pros: Fairly easy to use, and pretty reliable service. Voice quality has gotten much better now, close to perfect.Cons: Selection / availability of hardware phones at a reasonable price is slim. Sending faxes can't be done outside of the RingCentral Phone app (can't do it in the RingCentral/Glip app). Attempti... read more
"use it instead of stationary phones" Pros: Our company switched to RingCentral s a part of cutting costs plan. It works ok, not super intuitive. There has been quite a learning curve. Their support is good though.Cons: Nothing major but small hiccups and frictions. For example, when you go to a user profile there is no easy way to add him or her to your contacts. really?
"RingCentral for Office Communication" Overall: Overall the experience with RingCentral has been positive. The features that we lost are outweighed by new features that help our customers get in contact with us more easily. It has been a much needed upgrade over our older phone system.Pros: Easy to communicate with other people in office. RingCentral also makes it easy to dial out of the office without assigning a call-out number.Cons: Once switching over to RingCentral it became extremely difficult to park calls or place cu... read more
"Best Call recording software!" Pros: One thing that's important before you purchase RC is that you should have a dependable internet connection. If you have an intermittent connection you should think twice before you purchase RC. Well what I love with RC is that it is easy to use and the quality of the calls is awesome. It will allow you to record inbound and outbound calls for quality purposes. We review and listen to calls every week to ensure the quality of service provided to our clients and to make sure that the call ... read more
"Category Leader" Pros: Overall simple and easy to use platform that I likeCons: At the time it required separate phone numbers for eFax which I did not like
"Ring Central calls " Overall: As someone working in social work it is important to have a separate number to call clients from but I prefer not to carry around a second phone so Ring Central allows me to call from my cell phone but it appears as muring centra bumberPros: I like that I can store contacts specific to my job in RingCentral without having to save them in my phone.Cons: There are several times the connection isn't good and my call will either not go through or go through and the person I'm calling can't understa... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,304 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.