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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"RingCentral Office review" Overall: We have benefited from having after-hours calls/texts e-mailed to us, which we can choose to follow up during after office hours if we choose.Pros: That we can see any voicemails and text messages getting sent to our office phone number, and that Ring Central forwards voicemails and texts to our email addresses.Cons: Not much to dislike here - the only thing I can think of is signing in to begin your day - most days I don't need to sign in, I'm already ready to begin making calls.
"Great customer service!" Pros: This has been my favorite phone system and easy to use!Cons: I hope they can add new features in the future.
"RingCentral Office - VoIP" Pros: The ability to have an office number without an office phone system.Cons: I do not like that you have to go through the app for voice messsages
"Ring Central Review" Pros: I used RingCentral for about 6 months for an internet marketing campaign I was doing. RingCentral was fairly easy to set up and use. I liked that I could have access to it as an app on my phone as well as on my computer. I mostly used it for calling and texting and it worked great. I realize there are many other features available as well that I never ended up using. I have recommended RingCentral to a few other people as well.Cons: I only used it for basic things like calling and texting and it w... read more
"Great idea and tool, but terrible customer service and a glitchy system" Pros: It's great to have communications centralized within one piece of software. Tracking all of this information as well with calls, meetings, etc. is very useful.Cons: System sometimes doesn't agree with other things in place and causes a glitch and/or difficulty in setting up services. Customer service isn't the greatest and takes a long time to resolve the problem as well as sometimes not helping at all.
"Less than Practical, Annoying Features " Overall: It was simply easier to utilize a paper form to reference checking email without the Ring Central feature. I prefered sending faxes in the traditional manner than trying to consolidate all phone line matters into one device.Pros: I liked the idea of how it was supposed to work for our agency. Unfortunately, it seems to have over promised as a product and definitely under delivered. What I DO like about the product is that I'm able to check voicemails from my email, which is ... read more
"Not bad but could be better" Overall: I have had trouble getting the help I need from their customer service. Overall the software does what it is designed to do but it could be better.Pros: The desktop application is easy to use and I really like mobile app.Cons: Searching for call recordings is clunking and could be much easier to use.
"Ring Central Review" Overall: In general this program is very useful and allows us to set up notifications as well as check old messages or past sent documents. This software is fairly user friendly and can be used by all office staff.Pros: I use this software primarily for incoming and outgoing fax services and appreciate that I have option of either using an application for my desktop or checking messages through the online system.Cons: The application will often have failed sent messages more often then the online progra... read more
"RingCentral sets the bar" Overall: Overall I really like it, it's just lacking here and there and there are too many updates which requires our IT to waste a lot of time just keeping one app updated across the company.Pros: Fairly easy to use, and pretty reliable service. Voice quality has gotten much better now, close to perfect.Cons: Selection / availability of hardware phones at a reasonable price is slim. Sending faxes can't be done outside of the RingCentral Phone app (can't do it in the RingCentral/Glip app). Attempti... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,386 reviews.
When is RingEX open?
RingEX is closed now. It will open at 9:00 a.m.