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RingEX
About this business
Best Call recording software! Pros: One thing that's important before you purchase RC is that you should have a dependable internet connection. If you have an intermittent connection you should think twice before you purchase RC. Well what I love with RC is that it is easy to use and the quality of the calls is awesome. It will allow you to record inbound and outbound calls for quality purposes. We review and listen to calls every week to ensure the quality of service provided to our clients and to make sure that the call fl... read more
Category Leader Pros: Overall simple and easy to use platform that I like Cons: At the time it required separate phone numbers for eFax which I did not like
Ring Central calls Pros: I like that I can store contacts specific to my job in RingCentral without having to save them in my phone. Cons: There are several times the connection isn’t good and my call will either not go through or go through and the person I’m calling can’t understand me. Overall: As someone working in social work it is important to have a separate number to call clients from but I prefer not to carry around a second phone so Ring Central allows me to call from my cell phone but it appears as muring centra b... read more
Great option for faxing Pros: We used Ringcentral solely for faxing. Frankly, it's the only program that we use. It's a no brainier. Simply open your email and Enter the info and your already to fax. Faxes can also be schedule for a specific time to send. Very helpful. Cons: The plan we use is only For attachments up to 20mb. Overall: Our clients have never complained about our use of Ringcentral so I think they must be doing something right.
A+ VOIP Provider Pros: Easy to setup Easy to configure Analytics/KPI Dashboards Cons: Pricing Pushy Account Manager Some limitations (Single Group Managers, Call Queue Managers) Overall: It has been a great experience working with RingCentral to setup our VOIP implementation. Although it had some frustrating moments, overall it was painless.
Excellent software Pros: Ring Central is an excellent software for communicating with clients without giving away personal information. It allows you to use your own phone while setting work hours, redirecting calls, having a separate voicemail, and using a different phone number than your own (like I said, no giving away personal information). You’re even able to text from your new number! One of the largest benefits, in my opinion, is knowing whether incoming calls are through your personal number or your Ring Central numb... read more
Ring Central review Pros: I like that you can upload the ring central app and it gives you a phone number different than your own so you can have the convenience of 2 numbers on one phone. My favorite feature is the ability to setting time parameters for phone calls - so any calls that come in outside of business hours go directly to voicemail Cons: Your ring central voicemail is the same as your one phone voicemail- it would be good to have an option to be able to set a separate voicemail Overall: Overall experience is ok. ... read more
Best communications software Pros: Is great to use it everywhere, the admin access provides many ways to monitor our call center. Cons: Apps are sometime slow, on pc and cellphone
Quick and Easy Online Faxing Pros: My company has been using RingCentral Office primarily for online faxing purposes for three years now. RingCentral's UI makes it incredibly easy to switch from physical faxing to online faxing. It is made even more convenient since you can fax directly from your email. I cannot tell you how happy we were to be able to finally get rid of our antiquated fax machine. Cons: Initially logging in was more cumbersome as you had to remember each individual profile's phone number and unique password... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,611 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.