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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Great phone system Pros: Ring Central allows me to make and receive calls on my mobile phone without giving my clients my personal number. The app interface is easy to use. I am also a huge fan of Ring Central activities (formerly Glip) that is a task manager. My paralegal and I manage all my tasks and to dos through it. I love that I can fax a word document directly from Ring Central without converting it to a pdf first. Big time saver. You get an email with copy of the texts you receive. Big help for tracking clients. Cons... read more
We're replacing 50+ lines with Ringcentral Pros: Ringcentral lets me seamlessly add extensions, lines, change lines, and change line behaviors. Things I used to have the phone company come look at, and would take a week, now take minutes. I can transfer calls to employees from my cell phone, and get much better analytic insights to the way my company makes and receives calls. Cons: Tech support isn't always the best. But generally finds me the answer to my problems in the end. Overall: We're replacing 50+ landlines with Ring... read more
RingCentral makes staying connected work Pros: I used RingCentral on the job for answering support calls. The best part about RingCentral are the features it provides. I specifically enjoy the abilities to easily forward calls to my cell phone and to ring out if I'm using a mobile device to make the call. These services made days working from home ten times easier and looking at competitors they don't nearly have as many features. Cons: RingCentral is expensive. From time to time you also get calls where the other recipient ... read more
VoIP solution on the expensive end Pros: RingCentral is definitely on the feature rich side and is accessible almost anywhere. Cons: Pricing could be revised, also there are some bugs that we have encountered such as interference between calls, loss of notifications out of nowhere - which is fixed by logging out and logging back in only.
The best CYA on the market Pros: This feature has literally saved us Thousands of dollars in lawsuit avoidance, evictions, and confirming what was aid via phone call Cons: It should be included with Ring Central. I don’t think it should cost extra
Synchronization king... Pros: The feature I love is the hot key: F6 Highlight (Select) the phone number on screen and press F6 and you are done. Cons: The sync sped at times slows down with the lowering of internet speed. Overall: All in all, RingCentral is a Value for Money Product
Easy VoIP Solution for Big or Small Businesses Pros: The softphone for RC is super easy to use, and the texting with attachments is a Godsend. In my business, a lot of my customers close via text, and I even use funny images and memes to market and follow up with them. Honestly, I'm not on the phone that much, so the texting is probably my absolute favorite feature, especially since there is an RC app I can install on my Android. Cons: Sometimes I have to log out and back in to get notifications about texts, but it's not all... read more
Awesome alternative to landlines Pros: Easy to connect to phone or computer. Easy to have click-to-dial functionality. Clear connection and reception. Great mobile support Cons: I think it could possibly be improved, but I am happy with it.
Great at first Pros: has a great system where you can make calls from your desktop from a phisical phone from your cellphone and you can even send messages hava a conference and have your internal system Cons: it has a lot of little bugs in the system of calls sometimes you are in a call you here interference or another call or sometimes you get calls from other persons in your line out of knowhere Overall: is a great idea but has a lot of bugs they need to check their apps
RingEX has a 4.2 star rating with 2,519 reviews.
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