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RingEX

4.5

    About this business

    For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more

    4.52,386 reviews
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    Verified Reviewer 
    6 years ago

    "A Huge Headache" Pros: As long as you can locate them, this software does have a lot of features. Once you finally get the settings the way you want and the right apps downloaded, the software does function well (there's a light at the end of the tunnel, folks).Cons: I have been extremely dissatisfied with my whole experience with RingCentral. We were using the full system - VOIP, Meetings, etc. and every time I go to change a setting, it's either placed somewhere unusual, there's a secondary setting you ALSO have to click ... read more

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    Verified Reviewer 
    6 years ago

    "It was an average solution" Pros: Obviously it allowed our large team to all have extension numbers at the office and calls could be made from your computer or through a mobile device. In that respect it was very convenient.Cons: I (and several of my coworkers) had issues with the iOS App. It would often freeze, not make a proper connection, and need to be closed then relaunched. There are some improvements that could be made there for sure. 

    Cindy L.'s profile image
    Cindy L. 
    6 years ago

    "Very, Very Helpful" Overall: I love it.Pros: There are times where you don't have time to call your voicemail on your phone because you are working. With RingCentral, I can play a message on my speaker and type or do other work simultaneously. I also like that I can quickly forward the message via email to a coworker/supervisor, which also leaves me a paper trail.Cons: Sometimes there is a bit of a delay for the message to pop up. I know that I had a missed call because I couldn't answer my other line, so I am patiently wai... read more

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    Verified Reviewer 
    6 years ago

    "Great for faxing to multiple users!" Pros: It was very easy to setup and configure. I like the fact that multiple users can all see the same faxes that come in.Cons: It was a little on the pricey side but the ease of use makes up for that. 

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    Steven S. 
    6 years ago

    "Good Solution to Replace Land Lines" Overall: Have enjoyed using this software. One of the better VOIP providers.Pros: You are able to use a desk phone, desktop app, or mobile app. So you have your business phone with you basically anywhere. The apps all work well for the most part. And pricing is fairly reasonable.Cons: Requires annual contract in order to get decent pricing. The mobile and desktop apps often don't run after not using for a day or so. Also, the bluetooth always doesn't work on the mobile app each morning a... read more

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    Tony M. 
    6 years ago

    "Mrmr" Pros: That we are able to save calls and go back and listen to previous calls. it helps with training and confimationsCons: The same thing i like most about it. That it records all my calls on my office phone 

    Verified Reviewer's profile image
    Verified Reviewer 
    6 years ago

    "Great but flawed" Pros: This product is available over many different platforms which makes it great for any business.Cons: When there were issues with the product it sometimes took too long to resolve. 

    Verified Reviewer's profile image
    Verified Reviewer 
    6 years ago

    "One of the easiest VoIP systems I've come across. " Pros: It is so much easier to use than most VoIP telephony systems out there.Cons: Accounting, billing department and account managers do not seem to communicate with each other. 

    Nathan R.'s profile image
    Nathan R. 
    6 years ago

    "Almost Perfect VOIP Service" Overall: Moving to hosted VOIP from a POTS service was the best thing we ever did. I now have complete control over our voice communications and our users have more features and functionality available to them than they know what to with. Everyone loves it.Pros: RingCentral has everything: centralized control, SMS, great Polycom phones, mobile app, fax as a service, voicemail and fax to email, Outlook and Office 365 integration, and the list goes on. The best part? It all works well. You can lit... read more

    Frequently asked questions about RingEX

    How is RingEX rated?

    RingEX has a 4.5 star rating with 2,386 reviews. 

    When is RingEX open?

    RingEX is closed now. It will open at 9:00 a.m.