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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
RingCentral for Office Communication Pros: Easy to communicate with other people in office. RingCentral also makes it easy to dial out of the office without assigning a call-out number. Cons: Once switching over to RingCentral it became extremely difficult to park calls or place customers on hold. We also lost our ability to use our company intercom system to notify them of parked calls. Overall: Overall the experience with RingCentral has been positive. The features that we lost are outweighed by new features that help our ... read more
Not bad but could be better Pros: The desktop application is easy to use and I really like mobile app. Cons: Searching for call recordings is clunking and could be much easier to use. Overall: I have had trouble getting the help I need from their customer service. Overall the software does what it is designed to do but it could be better.
Best Call recording software! Pros: One thing that's important before you purchase RC is that you should have a dependable internet connection. If you have an intermittent connection you should think twice before you purchase RC. Well what I love with RC is that it is easy to use and the quality of the calls is awesome. It will allow you to record inbound and outbound calls for quality purposes. We review and listen to calls every week to ensure the quality of service provided to our clients and to make sure that the call fl... read more
Category Leader Pros: Overall simple and easy to use platform that I like Cons: At the time it required separate phone numbers for eFax which I did not like
Ring Central calls Pros: I like that I can store contacts specific to my job in RingCentral without having to save them in my phone. Cons: There are several times the connection isn’t good and my call will either not go through or go through and the person I’m calling can’t understand me. Overall: As someone working in social work it is important to have a separate number to call clients from but I prefer not to carry around a second phone so Ring Central allows me to call from my cell phone but it appears as muring centra b... read more
Great option for faxing Pros: We used Ringcentral solely for faxing. Frankly, it's the only program that we use. It's a no brainier. Simply open your email and Enter the info and your already to fax. Faxes can also be schedule for a specific time to send. Very helpful. Cons: The plan we use is only For attachments up to 20mb. Overall: Our clients have never complained about our use of Ringcentral so I think they must be doing something right.
A+ VOIP Provider Pros: Easy to setup Easy to configure Analytics/KPI Dashboards Cons: Pricing Pushy Account Manager Some limitations (Single Group Managers, Call Queue Managers) Overall: It has been a great experience working with RingCentral to setup our VOIP implementation. Although it had some frustrating moments, overall it was painless.
Excellent software Pros: Ring Central is an excellent software for communicating with clients without giving away personal information. It allows you to use your own phone while setting work hours, redirecting calls, having a separate voicemail, and using a different phone number than your own (like I said, no giving away personal information). You’re even able to text from your new number! One of the largest benefits, in my opinion, is knowing whether incoming calls are through your personal number or your Ring Central numb... read more
Ring Central review Pros: I like that you can upload the ring central app and it gives you a phone number different than your own so you can have the convenience of 2 numbers on one phone. My favorite feature is the ability to setting time parameters for phone calls - so any calls that come in outside of business hours go directly to voicemail Cons: Your ring central voicemail is the same as your one phone voicemail- it would be good to have an option to be able to set a separate voicemail Overall: Overall experience is ok. ... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,519 reviews.
When is RingEX open?
RingEX is open now. It will close at 6:00 p.m.