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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"use it instead of stationary phones" Pros: Our company switched to RingCentral s a part of cutting costs plan. It works ok, not super intuitive. There has been quite a learning curve. Their support is good though.Cons: Nothing major but small hiccups and frictions. For example, when you go to a user profile there is no easy way to add him or her to your contacts. really?
"RingCentral for Office Communication" Overall: Overall the experience with RingCentral has been positive. The features that we lost are outweighed by new features that help our customers get in contact with us more easily. It has been a much needed upgrade over our older phone system.Pros: Easy to communicate with other people in office. RingCentral also makes it easy to dial out of the office without assigning a call-out number.Cons: Once switching over to RingCentral it became extremely difficult to park calls or place cu... read more
"Best Call recording software!" Pros: One thing that's important before you purchase RC is that you should have a dependable internet connection. If you have an intermittent connection you should think twice before you purchase RC. Well what I love with RC is that it is easy to use and the quality of the calls is awesome. It will allow you to record inbound and outbound calls for quality purposes. We review and listen to calls every week to ensure the quality of service provided to our clients and to make sure that the call ... read more
"Category Leader" Pros: Overall simple and easy to use platform that I likeCons: At the time it required separate phone numbers for eFax which I did not like
"Ring Central calls " Overall: As someone working in social work it is important to have a separate number to call clients from but I prefer not to carry around a second phone so Ring Central allows me to call from my cell phone but it appears as muring centra bumberPros: I like that I can store contacts specific to my job in RingCentral without having to save them in my phone.Cons: There are several times the connection isn't good and my call will either not go through or go through and the person I'm calling can't understa... read more
"Best communications software" Pros: Is great to use it everywhere, the admin access provides many ways to monitor our call center.Cons: Apps are sometime slow, on pc and cellphone
"Great option for faxing" Overall: Our clients have never complained about our use of Ringcentral so I think they must be doing something right.Pros: We used Ringcentral solely for faxing. Frankly, it's the only program that we use. It's a no brainier. Simply open your email and Enter the info and your already to fax. Faxes can also be schedule for a specific time to send. Very helpful.Cons: The plan we use is only For attachments up to 20mb.
"A+ VOIP Provider" Overall: It has been a great experience working with RingCentral to setup our VOIP implementation. Although it had some frustrating moments, overall it was painless.Pros: Easy to setup Easy to configure Analytics/KPI DashboardsCons: Pricing Pushy Account Manager Some limitations (Single Group Managers, Call Queue Managers)
"Ring Central review" Overall: Overall experience is ok. The app runs on data and uses internet connection so unfortunately calls cut out more often than on regular linePros: I like that you can upload the ring central app and it gives you a phone number different than your own so you can have the convenience of 2 numbers on one phone. My favorite feature is the ability to setting time parameters for phone calls - so any calls that come in outside of business hours go directly to voicemailCons: Your ring central voicemail is... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,386 reviews.
When is RingEX open?
RingEX is closed now. It will open at 9:00 a.m.