Riverwalk Post Acute

Steve O. 

on Yelp

6 months ago

This is not a place for a diabetic. The food I received there was starchy with sweets and sugar. Every meal included potatoes, pasta or rice, cake or ice cream along with fruit juice. No fresh fruit but there was canned. I was having blood sugars near or over 300 regularly. They kept telling me my sugars were high because of my recent surgery but I can't eat that kind of diet and control it with insulin. Add to that a Covid outbreak. I checked out AMA and came home. The staff was friendly enough but their dietary department ... read more

Natasha C. 

on Yelp

7 months ago

In 2019 my mother was a patient there! She continously got ESBL always getting antibotics. Oneday i recieved call in regards to change of condition! I had to tell them her diagnose! She needed a stool sample something so easy! They failed to collect the sample ! Within in few weeks she passed! Due to there neglect not collecting stool she died! The condition could of been reversed with just antibotic! Lack of communication between nurses, and cna's! 

Deby T. 

on Yelp

9 months ago

Nightmare! Dirty! After 12 hours I signed myself out. My room had a leaking toilet. They had no bedside camode to avoid having to walk through the wet pee pee floor. My call button didn't work. They said to call front desk if I needed to get up When I called the mailbox wasn't set up yet so NO assistance at all. I asked for a pillow for my head and when they brought one it was dirty. It had a tire track across it. When I left they refused to discharge me with my pain meds. They kept them! It was a horrible experience. 

Therese J. 

on Yelp

10 months ago

There are a few CNA,NURSES and LVNs that are fantastic but many are not. Place is not the cleanest and many of the patients are not properly cared for or ignored. Whether this is due to staff shortage or because some patients should be in a different type of facility (ex: alheismer care, etc) and the diets are not monitored for diabetics and food is AWFUL is an understatement 

Amy H. 

on Yelp

11 months ago

My loved one was there one week. Unfortunately his care was poor. He stayed in a soiled adult diaper for 7 hours. After finding out, it still took another hour for him to get cleaned up. Then knowing he's a fall risk. Had him in a half rail bed. And fell out hitting his head. Then his table got knocked over spilling his water. That didn't get cleaned up until a few hours. Continuing to ask for help and nothing. I usually don't write bad reviews unless it's really bad. I pray that the facility will improve. But after his fal... read more

Anna S. 

on Yelp

a year ago

Find another place for ur loved one. I was influenced and chose this place for rehab for my mom. Since then she has not been taken care of the way she should. These reviews are accurate and I wish I had listened to them. Never will go back until they know what they are doing. Inexperienced, lack of care, no attention to details, clothes missing, horrible food, mismanaged staff, confusion in communication, etc. My mom has fallen out of bed under their care, gotten sick, hygiene issues. I'm tired of keeping on top of them to e... read more

Jasmine T. 

on Yelp

a year ago

If you want your family member to be extremely neglected and probably die, take them here! They are TERRIBLE. All they do is sit around and gossip while your loved is probably waiting HOURS for someone to come to their room to give any kind of assistance. They don't even do the bare minimum and check up on your loved one. Terrible people with a huge lack of human decency. 

Saul S. 

on Yelp

a year ago

Not even half a star they deserve, they don't care about the residents there, has been my Mom's worst nightmare, we are pulling her out of there because she's is going die faster there. I do not recommend this place. 

PAUL C. 

on Yelp

a year ago

Everything, starting with a kitchen staff that can't read meal plans when prescribed by medical professionals. The site is old and the rooms are not well maintained. The front lobby is clean and seems to have been recently renovated. The RN's and room staff are great. Friendly, helpful people. Hopefully the management will do something to improve their kitchen staff before a resident is seriously hurt. Quality and attention to detail require significant improvement from this facilities leadership!