This profile has been claimed by the business owner or representative.
Road Runner Sports
- Shoe Stores
- Kent, WA
About this business
Location details
Station, 444 Ramsay Way, Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Yesterday my credit card was charged $39.99 for VIP Membership I didn't enroll in. I am not a regular customer and bought shoes once in 2019. This is fraudulent and uncalled for. It is sad to see so many reviews of the same issue. This has to stop as RR is committing unscrupulous acts, unwittingly.
Customer beware! Misleading claims on website clearly show FREE SHIPPING ALWAYS but that is NOT true on returns! If you look ONLINE at their return policy there is a line that states: Apply the provided UPS Return Label* on outside of package. Be sure to cover any previous shipping labels. Do you see that little asterisk following the word label? Well if you look down below in tiny print next to the asterisk it states:*Return credit is deducted by $9.89 to cover the cost of return shipping charge. So how exactly does this fa... read more
I have had the same experience as several reviewers below with the $40 charge VIP charge. I was charged initially without my knowledge. I then called RR Sports in the past was assured that the charge had been removed. I just saw the charge again on my card for this year. What a painful experience. I will be calling them again tomorrow along with my Amex card to contest the charges.
I was charged $40 for a recurring membership in November 2019 that I do not recall ever signing up for. My last purchase from this store was in 2018. I looked through every email including Junk email and there wasn't a single message from them including a notification of this membership or an alert telling me of this membership or charge. I called them up and they gave me $29 back saying that I received 3 months of benefits. What benefit? I feel completely cheated. DO NOT BUY FROM THEM.
I have placed two orders in one week and still do not know the status of the second order. I had to cancel the first order because their system is down again and you cannot get through via The customer service telephone number or via telephone Number at the ****** Court address. I have received emails that my order has been received and yet when I go online the information is incorrect about my order. I cannot believe this company stays in business with their constant Internet ordering problems and customers not being able t... read more
Have tried multiple times to cancel my VIP club online and through email, but it is still active.
Frequently asked questions about Road Runner Sports
How is Road Runner Sports rated?
Road Runner Sports has a 4.3 star rating with 1,274 reviews.
When is Road Runner Sports open?
Road Runner Sports is closed now. It will open at 11:00 a.m.