Roll Up's cover image

This profile has been claimed by the business owner or representative.

Roll Up

4.8

About this business

Location details

79065, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.83,018 reviews
Select a rating
Michelle Williams's profile image
Michelle Williams 
6 years ago

My internet has been crap lately. I do not like how when I call, I can’t talk to an actual person. I called this morning because my internet isn’t working and every option you could choose, you had to leave a voicemail. You can’t talk to anyone! Plus, I’ve been a Wave Direct customer for 3 years, then Resound took over...I’m still paying my $100+ bill, but all new Resound customers get a new rate that’s lower than $50. I wouldn’t recommend them to anyone! 

Ronnie Walls's profile image
Ronnie Walls 
6 years ago

I went to Resound for reliability. I’ve had it for over a month, and it’s not that reliable. Most of the time their tech service want respond to a message. And wants to blame it on your system at your house. Ronnie 575-441-3276 if you want to call!!! 

Jacob Perez's profile image
Jacob Perez 
6 years ago

Service is trash. Support is trash. Every day internet goes out and no one ever answers the phone. 

Maria Galvan's profile image
Maria Galvan 
6 years ago

Been having issues for 4 days now, was told twice someone would call me 

James White's profile image
James White 
6 years ago

WHEN YOU THEY DO NOT CALL BACK THE INTERNET HAS NEVER HIT THE SPEED THEY ADVERTISE OR EVEN COME CLOSE TO IT 

Edgar Lujan Ramirez's profile image
Edgar Lujan Ramirez 
6 years ago

One of the worst ISP's I have ever dealt with, they will always butter you up with apologies and promises but always end up never delivering, I am astounded how bad the customer service is, its like i'm talking to a brick wall. 

Brenda Rolen's profile image
Brenda Rolen 
6 years ago

Internet is constantly going down!!! I have service about 3 weeks a month but charged full month!!! why can't you keep your service up and running! 

Troy Jackson's profile image
Troy Jackson 
6 years ago

Resound internet goes down EVERY SINGLE DAY, usually for and hour up to five. They are by far worse the worse internet in the area. 

William Stone's profile image
William Stone 
6 years ago

Provide download speed that I am paying for. I am on the 100mb plan and only ever receive 18...... I have called numerous times and the issue has never gotten resolved. 

Frequently asked questions about Roll Up

How is Roll Up rated?

Roll Up has a 4.8 star rating with 3,018 reviews. 

When is Roll Up open?

Roll Up is open now. It will close at 6:00 p.m.