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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rosario and John Dorey were a pleasure to work with. Both should be congratulated for their outstanding customer service. Both represented PennyMac Mortgage with high professionalism, energy and customer care. You should be proud to have them on your team.
Rosario Lopez was absolutely amazing, hands down. She remained calm, professional, accommodating and empathetic during the entire process and especially towards the end when everything started getting crazy. She was sure to return my calls and emails promptly and exhibited the utmost courtesy when doing so. Rosario was sure to educate me through the entire process, so that I was not caught off guard at any point. Kudos to Rosario. She made a stressful experience much easier to handle.
I looked this company up online. From the beginning to the end of the process everything was just great. Mrs. Rosario and the entire team kept me informed throughout my whole buying home process. Thank you all. Best wishes Malcolm Munnings
We had our previous loan with PennyMac, only seemed natural to continue with them. From the start Layal Zoueihed was professional and responsive, even in the midst of the wildfires out west. Rosario Lopez was first rate in handling our loan. She was always professional yet with a fun and caring manner. Definitely stood out in our experience.
The team was so great at communicating. Rosario would call me back very quickly. She was professional, accurate and very friendly. The whole process was easy and all went well!
Overall very smooth process.
Better communication and more timely document requests
Pleasant experience..
Efficient loan process, Great communication. Our second home loan with PennyMac & will continue to use them in the future.
Rosario Lopez has a 4.6 star rating with 430 reviews.
Rosario Lopez is closed now. It will open on Monday at 9:00 a.m.