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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Penny Mac is awesome! and our loan people worked to make it easy and less stressful for us going through the process!! Thanku Rosario Lopez for all ur hard work and for being there for us every time we had a question! Thanku also to James!! Not one time was any person rude or short with us! Amazing Friendly attitudes and support!!!
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The service I received from Rosario was rrxcellent. She kept me informed throughout the entire loan process!
This is my third house I purchase with PennyMac in The Last 5 Years and this was the worst experience I have had
Clear communication and an excellent personality. Made this experience very easy from start to finish.
Straight forward and easy process.
Well, I would have preferred the lender to fight for their client to negotiate costs which favor the buyer. Instead, the lender tried to find ways to raise the value of the home in process of purchase. The lending agent did follow up with my attempts to contact her as soon as possible. PennyMac had some good qualities but I have to say that the process was not smooth throughout.
Everything was handled well, was usually able to talk to someone when ever something was needed with out much delay
From beginning to end I felt confident that my Mac team was doing a great job and always returned the calls and questions immediately!
Rosario Lopez has a 4.6 star rating with 430 reviews.
Rosario Lopez is closed now. It will open on Monday at 9:00 a.m.