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Rosati's Pizza
- Pizza
- Louisville, CO
About this business
Location details
1067 Courtesy Rd, Louisville, CO, 80027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
How is this place even 3.5 stars?!? Just the worst pizza experience ever. Had to call 3 times to place an order. 1st time someone picked up the phone but they clearly just put it on the counter. I waited for 5 min (literally) then hung up and called again. 2nd time they asked if they could put me on hold. I said yes then they hung up on me. 3rd time I finally got through someone and it was like taking organic chemistry class. Absolutely painful. First of all they have some super antiquated phone system that sounds like the... read more
Business response:
Hi Lilly, and thank you for taking the time to review us. I apologize for the phone issues, this is the first I’ve heard of it so it helps me look into the problem so it does not happen again. You can also order from our website rosatispizza.com. We are a small family running this franchise and are very proud to bring Rosati’s to the Louisville area. After only being open for 2-1/2 months, we are trying our best to fix any issues that come up. Thanks again for taking the time to review us.
Very unorganized. Waited over an hour after time told on phone my pizza would be ready. Never do get my pizza
Very unorganized. Waited over an hour after time told on phone my pizza would be ready. Never do get my pizza
Incredibly bland. It doesn't taste bad, it just has no taste. Got the spaghetti with sausage. I've never had sausage before where there's no taste to it. And the spaghetti sauce had a little seasoning, but barely. My wife had the lasagna and same thing - no taste. On the plus side, it doesn't taste bad.
Business response:
Hi David! Thanks so much for taking the time to review us. Our sausage is imported directly from Chicago per our franchise. I’m assuming you had a one off piece because it’s authentic and very full of flavor, so I do apologize for your poor experience. I highly encourage you to try our pizza as it’s very flavorful and the real deal Chicago style. Thanks again!
Incredibly bland. It doesn't taste bad, it just has no taste. Got the spaghetti with sausage. I've never had sausage before where there's no taste to it. And the spaghetti sauce had a little seasoning, but barely. My wife had the lasagna and same thing - no taste. On the plus side, it doesn't taste bad.
Business response:
Hi David! Thanks so much for taking the time to review us. Our sausage is imported directly from Chicago per our franchise. I’m assuming you had a one off piece because it’s authentic and very full of flavor, so I do apologize for your poor experience. I highly encourage you to try our pizza as it’s very flavorful and the real deal Chicago style. Thanks again!
I placed an online order with pick up @6:20pm. Long story short, after expressing issues m, I left Rosati's at 7:05 with one deep dish and one thin crust and a $50 charge. Not pleased with service and timing. Pizza was OK, but not $50 worthy. Won't be back.
Business response:
Hi Kim, I’m so sorry you had to wait so long for your pizzas. We were understaffed yesterday, but that’s no excuse for the long wait. I would be more than happy to issue you a credit, please give me a call at the store and I will take care of it. We hope you will give us another chance, we are a small family working very hard to serve our local community. Thanks so much!
I placed an online order with pick up @6:20pm. Long story short, after expressing issues m, I left Rosati's at 7:05 with one deep dish and one thin crust and a $50 charge. Not pleased with service and timing. Pizza was OK, but not $50 worthy. Won't be back.
Business response:
Hi Kim, I’m so sorry you had to wait so long for your pizzas. We were understaffed yesterday, but that’s no excuse for the long wait. I would be more than happy to issue you a credit, please give me a call at the store and I will take care of it. We hope you will give us another chance, we are a small family working very hard to serve our local community. Thanks so much!
We were excited to try this place but it did not go well. I placed an online order at 3pm to be picked up at 530pm. Small deep dish and a half pep and half sausage regular pizza. When I arrived at 525 I was told my order was not ready. I asked at 530 how long it would be. I was told the deep dish was ready but it would be a few minutes on the other pizza. At 535 I asked how long it would be since I was repeatedly told a little while longer. I was told they would check on it. At 540 I asked again how long it would be and was... read more
Business response:
Hi William, Thanks so much for your review, this is always so helpful to us. I’m sorry that you had to wait so long, we are definitely working on our out the door times and accuracy. I hope the food you did receive was delicious and we will absolutely strive to be better as we move forward. Please give me a call at the store and I would love to extend you a discount towards your next order. Thanks again, have a wonderful weekend.
We were excited to try this place but it did not go well. I placed an online order at 3pm to be picked up at 530pm. Small deep dish and a half pep and half sausage regular pizza. When I arrived at 525 I was told my order was not ready. I asked at 530 how long it would be. I was told the deep dish was ready but it would be a few minutes on the other pizza. At 535 I asked how long it would be since I was repeatedly told a little while longer. I was told they would check on it. At 540 I asked again how long it would be and was... read more
Business response:
Hi William, Thanks so much for your review, this is always so helpful to us. I’m sorry that you had to wait so long, we are definitely working on our out the door times and accuracy. I hope the food you did receive was delicious and we will absolutely strive to be better as we move forward. Please give me a call at the store and I would love to extend you a discount towards your next order. Thanks again, have a wonderful weekend.
Frequently asked questions about Rosati's Pizza
How is Rosati's Pizza rated?
Rosati's Pizza has a 4.2 star rating with 1,598 reviews.
When is Rosati's Pizza open?
Rosati's Pizza is closed now. It will open at 11:00 a.m.