Rosati's Pizza

Dan T. 

on Yelp

4 years ago

Dan T I was told that it would take 50-60 minutes for delivery. At 90 minutes I called and was told that they were out of drivers and that my pizza would arrive in 20 minutes. I asked how fresh the pizza was going to be. I was told it just came out of the oven so it would be fresh. At 2 hours I called for a pizza update and was told it was on its its way. 5 minutes later it arrived. As I expected it was cold and dry from being reheated. 36.00 pizza wasn't worth 5.00. Called and was told sorry! Horrible customer service will... read more

Dan T. 

on Yelp

4 years ago

Dan T I was told that it would take 50-60 minutes for delivery. At 90 minutes I called and was told that they were out of drivers and that my pizza would arrive in 20 minutes. I asked how fresh the pizza was going to be. I was told it just came out of the oven so it would be fresh. At 2 hours I called for a pizza update and was told it was on its its way. 5 minutes later it arrived. As I expected it was cold and dry from being reheated. 36.00 pizza wasn't worth 5.00. Called and was told sorry! Horrible customer service will... read more

Peter C. 

on Yelp

4 years ago

I was excited to try Rosati's but I'm compelled to share our experience. Ordered the $10 Rosati's sub thinking if they named it after the store it must be good right? Wrong I can easily say, while the flavors were Ok it was easily the most skimpy sub I've ever, ever had and mostly lettuce. Next I ordered the boneless wings. Same deal with portioning but lots of breading and not much Chicken. Ugg $20 and change and super disappointing. While I'm glad they seem to be doing a great business, (I don't want th... read more

Peter C. 

on Yelp

4 years ago

I was excited to try Rosati's but I'm compelled to share our experience. Ordered the $10 Rosati's sub thinking if they named it after the store it must be good right? Wrong I can easily say, while the flavors were Ok it was easily the most skimpy sub I've ever, ever had and mostly lettuce. Next I ordered the boneless wings. Same deal with portioning but lots of breading and not much Chicken. Ugg $20 and change and super disappointing. While I'm glad they seem to be doing a great business, (I don't want th... read more

Brad E. 

on Yelp

4 years ago

Did a takeout fried chicken, mostaccoli, and Italian beef meal last night. The chicken was almost jerky, as it was so over fried. It was so dry that it was hard to eat. Pasta was ok. The Italian beef was good, but they don't provide fresh bread to make a sandwich. Would NEVER do it again. The garlic bread was so over toasted that it crumbled. To be fair, the salad was good. 

Brad E. 

on Yelp

4 years ago

Did a takeout fried chicken, mostaccoli, and Italian beef meal last night. The chicken was almost jerky, as it was so over fried. It was so dry that it was hard to eat. Pasta was ok. The Italian beef was good, but they don't provide fresh bread to make a sandwich. Would NEVER do it again. The garlic bread was so over toasted that it crumbled. To be fair, the salad was good. 

Mike A. 

on Yelp

5 years ago

The Louisville store needs new management or ownership. I am new to the area and I've tried 2 times in the last two weeks to pick up a pizza from this location. First time my pizza was made incorrectly after I waited an extra 20 minutes and 55 minutes total for my pizza to finish. Today, I order again and after 30 minutes I arrive to get my pizza and find it hasn't even been started yet. The staff and management do not undersatnd their job and appear to be disorganized and not interested in making problems right. They ret... read more

Mike A. 

on Yelp

5 years ago

The Louisville store needs new management or ownership. I am new to the area and I've tried 2 times in the last two weeks to pick up a pizza from this location. First time my pizza was made incorrectly after I waited an extra 20 minutes and 55 minutes total for my pizza to finish. Today, I order again and after 30 minutes I arrive to get my pizza and find it hasn't even been started yet. The staff and management do not undersatnd their job and appear to be disorganized and not interested in making problems right. They ret... read more

Krystal Z. 

on Yelp

5 years ago

We are long time Adezzo fans and now that it's closed needed to find a new pizza place. Sadly Rosati's is not it. Ordered an 18" classic meat and an 18" cheese. I was asked what type of crust I wanted and asked what the difference was - the person I ordered from said double dough was similar to pizza around here so I went with that for both (not aware there was an up charge for this) and will say it is much more dough than regular pizza so unless you like a lot of dough, I wouldn't recommend this. The pizza was cut into squa... read more