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3050 North IH 35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Fantastic service. All about making the customer happy. Follow up was great too. Will return to purchase next vehicle
Business response:
Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I went to the dealership for a particular used car. The car was moved and ready for my inspection and test drive before I arrived.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
This is the best Nissan dealership that has ever serviced my car. I have purchased several Nissans and had them serviced at various ones over a 15+ year period. I have never been more satisfied or received better customer service than I did from Noe and this AMAZING Nissan team. Thanks for your above and beyond impressive work!
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Round Rock Nissan! Feel free to reach out to us if you need anything. Have a wonderful day.
Eric went the extra mile in this latest service visit to handle some recalls. He even installed my wiper blades for me that I had sitting in the front seat! They got to my car two days sooner than I thought as well. I never hesitate to call whenever I need anything!
Business response:
Hello, we're happy you found our staff Eric to be so supportive during your experience here at Round Rock Nissan. Feel free to reach out to us if you need anything. Have a wonderful day.
I received kind and helpful service with maintaining my vehicle. Definitely recommend doing business here.
Business response:
Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
My car expert Rene was very helpful and kind. She loves her job and it shows. She has sold us 2 of our last Nissans. Highly recommend her!
Business response:
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Friendly, reliable, affordable, knowledgeable, professional and caring. Best local dealership in this area by far.
Business response:
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service rep Noe did a great job. The wair for a basic oil change was a 3hr wait. When I go to other nissans for my oil change my car is usually cleaned inside & out but not here.
Business response:
We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Luis Cruz Service Director 512-244-8500 lcruz@roundrocknissan.com
Not only did the advisor contact the warranty company to get my issue repaired, he was able to have the seat fram replaced. Over and beyond!
Business response:
Hello Adrienne, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Round Rock Nissan has a 4.5 star rating with 8,028 reviews.
Round Rock Nissan is closed now. It will open at 9:00 a.m.