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Round Rock Nissan
- Round Rock, TX
About this business
Location details
3050 North IH 35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
My car expert Rene was very helpful and kind. She loves her job and it shows. She has sold us 2 of our last Nissans. Highly recommend her!
Business response:
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Friendly, reliable, affordable, knowledgeable, professional and caring. Best local dealership in this area by far.
Business response:
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service rep Noe did a great job. The wair for a basic oil change was a 3hr wait. When I go to other nissans for my oil change my car is usually cleaned inside & out but not here.
Business response:
We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Luis Cruz Service Director 512-244-8500 lcruz@roundrocknissan.com
Not only did the advisor contact the warranty company to get my issue repaired, he was able to have the seat fram replaced. Over and beyond!
Business response:
Hello Adrienne, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Jose Rivas was great with helping me get the car I was looking for. He was kind, transparent, and straight-to-the-point. He didn't do that annoying pressure that is common in dealerships, and I really appreciate that. The entire experience was very comfortable. I highly recommend Jose Rivas if you're looking for a used car.
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Round Rock Nissan! If you have any further questions, please don't hesitate to reach out!
Round Rock Nissan was courteous, upfront with the charges and gave an explanation. I was given a ride home and then back to pick up my car I highly recommend them.
Business response:
Hello, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!
Excellent customer service. Excellent communication on what my car service needed. Friendly environment. Refreshments provided and free WiFi.
Business response:
Hello Perla, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
They treated me like a person and didn’t find a bunch of problems I needed to fix RIGHT NOW. I think I can trust them.
Business response:
Hello Buck, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
I was satisfied with the service provided by Nissan. I will definitely go back for service on my car. Thank you
Business response:
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Frequently asked questions about Round Rock Nissan
How is Round Rock Nissan rated?
Round Rock Nissan has a 4.5 star rating with 8,113 reviews.
When is Round Rock Nissan open?
Round Rock Nissan is closed now. It will open at 9:00 a.m.