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3050 North IH 35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The young man Rafael was an amazing service writer. I truly enjoyed his energy and kindness. He represents RRN with a smile
Business response:
It's fantastic to hear that you had a great experience and that Rafael provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Great customer service. They always take care of my car in a very timely manner.
Business response:
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Rafael my service advisor is the best advisor in the whole place and I had a few takes good care of his Costumers.
Business response:
Thank you for your feedback about Rafael! We're thrilled to hear that he provided you with excellent service and took good care of you as his customer. We appreciate your kind words and look forward to any future opportunities to assist you with your automotive needs. If you need anything else, please don't hesitate to reach out.
Terrific service department! Very informative and helpful. I appreciate the exceptional attention to detail and friendly attitude.
Business response:
Thank you for your kind words! We're thrilled to hear that you had a terrific experience with our service department. Providing informative, helpful, and detail-oriented service with a friendly attitude is what we strive for, and we're glad that we met your expectations. We appreciate your feedback and look forward to serving you again!
Henry and Cameron are the absolute best at helping you choose the perfect car to meet all your needs and wishes. Prompt, courteous, personable, efficient and knowledgeable. This is the 3rd Nissan I have bought from Round Rock Nissan with Henry’s assistance. I am a loyal customer and huge fan!!!
Business response:
Thank you for your loyalty and kind words about Henry and Cameron. We're thrilled to hear that you had a great experience and found the perfect car with us. We look forward to serving you again in the future! Enjoy your new car!
Sales and service are excellent but the finance function was not customer focused at all.
Sandi was a pure joy to work with. She catered to our every need was pleasant and pleasing to work with. She answered all of our questions. Took the time to walk us through the display and settings. Truly an amazing experience.
Business response:
That's fantastic to hear! We're thrilled that Sandi provided you with such a wonderful experience at our dealership. Catering to your needs, being pleasant, and taking the time to answer questions and walk you through everything are all part of our commitment to excellent customer service. We're here to ensure your satisfaction and make your experience with us exceptional!
One of the best service you can receive Good customer service thank you Rafael The best customer service
Business response:
Thank you for sharing your experience with us! We're thrilled to hear that Rafael provided you with excellent customer service and that you consider it one of the best services you've received. We appreciate your business and look forward to serving you again in the future!
I’ve bought or leased my last three vehicles from Round Rock Nissan. I’ve always been really pleased with their customer service. And their service department is not different. If you are looking for a good service tech request Lynne Thurmond. She is fabulous and great at what she does. Always looking out for my best interest and no extra expensive if not needed. I appreciate her, she is always kind, friendly, knowledgeable and has great customer service.
Business response:
That's wonderful to hear about your positive experiences at Round Rock Nissan, especially with Lynne in the service department! We're glad that Lynne has provided you with great service, looking out for your best interests and ensuring that you don't incur extra expenses for unnecessary repairs. It's fantastic that she is kind, friendly, and knowledgeable, making your visits to the service department a pleasant experience. We're here to help!
Round Rock Nissan has a 4.5 star rating with 8,028 reviews.
Round Rock Nissan is closed now. It will open at 9:00 a.m.