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3050 North IH 35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Brian was very friendly,courteous and offered us something to drink before sitting down and anwering the questions we had regarding the Altima and explaining why we should buy new instead of used. He was very knowledgable and we feel that he went above and beyond our expectations,as far as car salesman go, and we would highly recommend him to our friends and family for any future purchases.This is actually our 5th Nissan in 2o years.
I purchase my new Sentra today. The car is awesome. Before going into the dealership I did tons of research and compared it to many other cars aswell(civic, corolla, focus, ect) and found the sentra to be the best value. Joe gave me a very low price to begin with and knocked it down an additional 800$ before we signed the papers. Service was great, was not pressured to buy any additional service.
This was a great buying experience for me. I had gone to another dealer at the beginning of the week. After several calls and visiting the dealership, I decided that I wanted to look elsewhere. I contacted Internet Joe that morning and was in a truck that I wanted in 4 hours. Great service, Great experience.
The reason for my rating is due to the ease of setting up my service through the dealerships on-line service appointment application, as well as the receptiveness of Mr. VanPatten. Once the service was completed on my vehicle, Mr. VanPatten gave me a call to inform me that my vehicle service has been completed and ready for pick up. Overall the process was seamless and easy from start to beginning. I would recommend Round Rock Nissan to any of my family and or friends!
I rate the overall experience as being very positive, the Finance guy needs a little help though, I bought the car, paid cash, and bought some extras, one being the resistal fabric protection, they have not called me to make the appointment, so I did, they are out of the protection solution, which is no problem My father however, bought the same car, and has been waiting fro the past three week to have his low-jack installed, protction package done, and window tint, but has not gotten a call from finance to set this up, if t... read more
My family and I are long time Round Rock Nissan customers, infact we're so pleased that we own 6 Nissan models. There's no other Nissan Dealer that we would purchase or service our vehicles from, we no longer consider ourselves as customer but we more like a part of the family. We have a special bond with Round Rock Nissan; whenever we need any type of service the appointments are scheduled and the vehicles are ready when promised or earlier. We're always greeted with a smile and the service we receive is OUTSTANDING. We hav... read more
I always dread buying a new car secondary to the hassle with the sales people. My most recent experience with Round Rock Nissan was surprisingly pleasant. Rene Torner, my salesman, was excellent. No hassling, very helpful--he needs to be cloned. Thank you Rene for making my new car purchase a positive one.
The sale went very smoothly with no haggle on the price. Very pleased. Joe did a great job by following up with me after the initial contact and continuing to contact me by phone and email Another Nissan dealer only tried to contact me once. He is very professional.
I have a feeling that no one even looked at my car for the first 24 hours that it was there. I received no update on the status of my car. Finally I just ended up calling and asking for my car back without the repairs. Also i was not offered a shuttle back to pick up my car or a loaner vehicle.
Business response:
Hello Kristen, Thank you for taking the time to share your feedback. I’m very sorry to hear about the lack of communication and follow-up during your visit — that’s not the level of service or attentiveness we aim to provide. I completely understand how frustrating that must have been. I’d like the opportunity to review what happened and see how we can make this right. Please feel free to reach out to me directly at 512-334-5744 or lcruz@roundrocknissan.com so we can discuss your experience in more detail. We appreciate your... read more
Round Rock Nissan has a 4.5 star rating with 8,030 reviews.
Round Rock Nissan is open now. It will close at 8:00 p.m.