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Royal Prestige
- Appliances
- Middleton, WI
About this business
Location details
3252 Pleasant View Road, Middleton, WI, 53562, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
For me it has been a unique experience, for the quality and treatment. Thank you!
Business response:
Hello ******, We appreciate your time and value your opinion, glad to hear you are happy with your products and our service! Thank you, *********************** ******** Service Supervisor
Very happy with the pans, easy to cook nothing sticks. But having trouble with the large and medium size pots my rice sticks and have to scrape it. However the clean up is easier. I have not had a chance to use the whole set yet. But my biggest concern is that the food sticks to the large pan. My representative was very helpful even coming to my house to show me the proper use. She was open to come again if I had additional concerns.
Business response:
Hello *******, I appreciate your time in sending your feedback and glad to hear you are happy with your products. Nonetheless, we want to make sure everything is working properly, and you take full advantage of all the great benefits our cookware offers. Please feel free to contact us at ****************************************** or by phone at ************, and one of our representatives will gladly assist you with a few tips and tricks to avoid your food sticking and if it is necessary to inspect your product under warrant... read more
This is the second set of Royal Prestige we have bought. After 20 years we opted to upgrade to the latest and greatest. We gave are old set, which is still like new, to our daughter who was so thrilled and thankful for a long-lasting set of cooking pots and pans. I highly recommend these products.**** and *************************
Business response:
Hello ****,I am glad to hear you have been in our Royal Prestige family for over 20 years, that is amazing! We appreciate your time in submitting your review. If you wish to visit and subscribe to our ******* channel- @RoyalPrestigeOfficial, we share some amazing recipes. Happy Cooking! Thank you,*********************** ******** Service Supervisor
The reps, Jorge & Diego were terrific, they know the brand & benefits of the products. love my water filter, my knifes set & the best knife sharpener. Love the warranty on the products too. Thank you!
Business response:
Hello *******, We are thrilled to hear you love your products and appreciate you taking the time to share your thoughts. Feel free to subscribe to our ******* page- @RoyalPrestigeOfficial for some quick, easy and delicious recipes!Thank you, *********************** ******** Service Supervisor
El producto que compre funciona bien pero no pienso que vale la **** el precio es muy caro.
Business response:
Buen dia ********, Nos alegra saber que est contenta con su producto. Adems de gozar de nuestros exclusivos utensilios de cocina, que tienen la ms alta calidad y garanta en el mercado, tendrs acceso a nuestras ofertas especiales y ricas recetas. Cualquier duda o pregunta, se puede comunicar al **************. ******************************* **************** Spervisor
Ive had my products for almost a year, and its easy to say that I LOVE them! The rep I bought from is very attentive, and very knowledgeable with the cookware. I will remain a customer of **********************.
Business response:
Hello *******, We're really grateful and appreciate you taking the time to share your feedback with us. Please do not hesitate to email me at ************************************ if you have any questions or concerns. Thank you, *********************** ******** Service Supervisor
The product is really good but there was some problems with communication. My provider told me my first payment will be on January 30th and then when I receive my package this new year four days later I receive an email saying I had two months behind for non payment when in those months I didnt have had the product and it was really difficult explaining that to the customer arrive and customer service didnt seem to care and they were kind of rude to me. I really didnt like that
Business response:
Hello **************************, I appreciate your feedback and are thrilled to hear you are happy with your product. Regarding your payment due date, please email me at ******************* and I will gladly take care of that. I apologize the customer service was not an outstanding experience, rest assured this is not what we thrive to give our customers. Thank you, *********************** ******** Service Supervisor
Excellent service and top quality products. The company responds immediately to calls or emails within 48 hours. They go out of their way to satisfy their customers. I am so happy I purchased their products and they do stand by them 100%. I purchased a set of their royal prestige cookware and items in 2007 and have been completely satisfied with their response when I needed new parts for the lids. They also followed thru with a new set after a recall. I could not speak highly enough of how wonderful this company is. I do not... read more
Business response:
Hello ********, Thank you for sharing your experience with us, we are thrilled to hear you are enjoying your Royal Prestige products. The best reward for us is to hear our customers are satisfied with not only our products but also our customer service. Thank you,*********************** ******** Service Supervisor
El servicio al cliente es muy Buen solo les falta mas sinceridad a sus vendedores al afrecer sus productos
Business response:
Hola Ma ***** ******, gracias por tomar el tiempo en compartir su experiencia. Lamento escuchar que falto ms ********** de parte del distribuidor autorizado durante la venta de sus productos. Le agradecemos su opinion y estaremos compartiendo esto con el campo para evitar este tipo de mal entendidos. Si tiene alguna duda o pregunta, nos puede enviar un correo a *********************************** y con gusto nos comunicaremos con usted. Gracias por ser cliente de Royal Prestige!
Frequently asked questions about Royal Prestige
How is Royal Prestige rated?
Royal Prestige has a 3.9 star rating with 1,546 reviews.
When is Royal Prestige open?
Royal Prestige is open now. It will close at 1:00 p.m.