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Royal Prestige
- Appliances
- Middleton, WI
About this business
Location details
3252 Pleasant View Road, Middleton, WI, 53562, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
If I could give this company a negative rating I would. One of their employees placed an order under my name. I was called by the company to confirm the order which I had never placed. I launched a complaint with the accounts department, gave them the salesperson's name and nothing was EVER done. I emailed their customer service department SEVERAL times and not resolution. That person still is employed at this company. So much for taking a person's identity and credit SERIOUSLY!
Business response:
Hello ************************, I appreciate your time in submitting your review and would like to further assist with your comment. If you can please contact me directly at *********************************** and I will gladly review all the documents received in your order as I do not see an outstanding balance and your account has been closed since 2020. Nonetheless, I would like to get this resolved and ensure your information is not being used without your consent. Thank you,*************************** ******** Care Sup... read more
We rate this business 0. This is a ludicrous business going to elders home and forcing to buy! The elders say no or unable to afford and they still insist on!, claiming they have good credit program and that it will mess up credit if returned! Someone, please help! Many of our neighbors are in a mess as well as a relative mother was a day short of first payment due, family got in involved but they forced her to keep partial items when went to the house to pick up because she was alone. They had asked for a doctor's note stat... read more
Business response:
**************, thank you for taking the time to leave your feedback. Your opinion counts, and we would love the opportunity to speak to you about this issue and a possible resolution. At your convenience, please contact us at ************************ or by email **************************************** we look forward to hearing from you.
BEWARE of this thief of a company. My mother ordered a glass blender but instead of contacting my mother to state they were out they sent her a plastic blender. My mother opened the box and realized it was plastic, she paid 70 dollars to have it returned. Called to cancel the order and was told by a dumb, rude, ignorant representative that if the bow was opened they can not cancel the order. Are you stupid, lady? I told her so what will happen and she said the product would be mailed back. How dishonest is this company? I to... read more
Business response:
We are sorry to hear about the negative experience you and your mother had and would like to the opportunity to resolve this matter. Please contact our ************************ either by email, ************************************* or by phone, ************************ with your account information so that we may be able to assist you.
I would give them a 0 if it was possible.I don't know how they are even allowed to conduct business with the poor quality service their salesmen provide.I have not came across a honest person from this company.Their catalogs don't have prices and when you ask they give you the run around and make things sound so good until they take your money.Then they treat you poorly.
Business response:
****************, we sorry to hear about your experience and would like to opportunity to see what we can do make your experience more pleasant. Our ************************ would love the opportunity to speak with you and w can be reached either by email, ************************************* or by phone, ************************, we look forward to hearing from you.
I wish i could vote negative, they don't even deserve 1 star. They are crooks, will use EVERY possible way to get you to give them money even after you have paid them in full. DON'T do business with them. Products are trash, they do nothing they advertise them to be. The stuff you buy at Walmart is better quality.
Business response:
We are sorry to hear ************ that you were not completely satisfied and would like the opportunity to see what we can do to improve your experience. It would be great if you could contact us by phone at ************************ or by email, ************************************** We would like to personally address your issue and any other concerns you might have. Thank you again, and we look forward to hearing from you.
Frequently asked questions about Royal Prestige
How is Royal Prestige rated?
Royal Prestige has a 3.9 star rating with 1,562 reviews.
When is Royal Prestige open?
Royal Prestige is closed now. It will open at 7:00 a.m.