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Rumpke - Louisville District Office & Transfer Station
- Waste Management Solutions
- Louisville, KY
About this business
Rumpke Waste & Recycling has been committed to keeping neighborhoods and businesses clean and green since 1932 by providing environmentally friendly waste disposal solutions and recycling options. Headquartered in Colerain Township, Ohio, just outside of Cincinnati, Rumpke is one of the nation’s largest privately owned residential and commercial waste and recycling firms, providing service to areas of Ohio, Kentucky, Indiana and West Virginia. Rumpke divisions include Rumpke Recycling, Rumpke Portable Restrooms, The William-... read more
Location details
1101 W Oak St, Louisville, KY, 40210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I think there service is unacceptable!! Unfortunately we have no other options!! They continue to not empty my trash!!! My bill is paid and they have had to credit my account so many times. I get asked the same questions every time I call!! My neighbor's trash gets emptied. Three people just across the street!! ***!!!!
We have called Rumpke to complain they do not seem to care their drivers do not empty the dumpster completely they leave bags and trash hanging out of it trash on the ground.
They are averaging missing my garbage pickup every other week. One week they blamed on weather (we only had rain the day mine is scheduled). Week before last it was a closed road ( State says the road will be closed indefinitely. There are multiple other open routes to my home. Not sure what the problem was yesterday. I have messaged them and spoken with them by phone multiple times the last few weeks. They ************** on Thursday and Friday they will still be there and to leave it near the curb. When they havent come by ... read more
My service is terrrible. It is constantly getting skipped. When I call to ask for it to get picked up, they cant give me an excuse to why it wasnt picked up. they make me wait till my next pick up time. We pay for weekly pick up and I expect a weekly pick up. I shouldnt have to wait till the next time to get it picked up. This is causing lots of trash on my property due to the winds. Very unhappy. This is not good customer service.
I attempted to use there services, I ordered a rental trash can and they told me it would be few weeks before they could deliver it to my residence. Rumke went on to tell me to just place my trash in bags and place them in my yard near the driveway and they would pick up on Mondays. The first week they never picked up my trash, I called them to let them know and they apologized and told me they would give me a credit for that week. Week two came and they never picked up the trash at week 3 they failed yet again to do trash p... read more
Deceptive business practices with arbitrary fees and billing. Borderline criminal with underlying policies that are not conveyed orally or in writing. They do not , with emphasis, do not pick up as scheduled, arbitrary delay pick up times and come when they deem convenient. They do not disclose billing, bill at will, initiate a cancellation fee of $50 if your dissatisfied with service. Do not bring you as cart as promised but bill you for one anyway. I’ve had them for 4 weeks, no cart, 2 pickups, I’ve paid them $106, they bi... read more
I have been a loyal customer, for many years, only to receive extremely unprofessional service. My trash is constantly being missed on the trash pickup route, even when the roads are completely passable. I have called multiple times, and left multiple messages, but none of the calls have ever been returned. Currently, my trash has been missed for two weeks in a row, with two weeks + bags of trash piled in front of my house. I have never been late on, or missed any payments. Just this past Friday I was speaking with a supervi... read more
DO NOT USE THIS SERVICE. We had Rumpke for over 47 years. This past year their drivers have thrown my trash cans halfway into my yards and Rumpke does not pick up all my trash, which is against their slogan, which makes it false advertising. We cancelled our contract. They state on their website that they will pick up there dumpster in within 10 days. Today is the 11th day and they still haven't picked it up. I'm tired of giving them free advertising so I moved it away from the curb and told them where they can pick it up. I... read more
I get residential trash pickup weekly. Actually I only get trash pickup about 3 out of 4 weeks !!! Rumple is terrible about picking my home up weekly ! BTW , I prepay a year in advance so there is absolutely no issue with bill payment . I have the 1 year prepayment for years . Rumple is absolutely terribly unreliable . Very poorly run company, I wish they had some competition,I’d Switch service immediately ! Use Rumple at your own risk !!!!!!
Frequently asked questions about Rumpke - Louisville District Office & Transfer Station
How is Rumpke - Louisville District Office & Transfer Station rated?
Rumpke - Louisville District Office & Transfer Station has a 4 star rating with 2,019 reviews.
When is Rumpke - Louisville District Office & Transfer Station open?
Rumpke - Louisville District Office & Transfer Station is closed now. It will open tomorrow at 8:00 a.m.