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Rumpke - Louisville District Office & Transfer Station
- Waste Management Solutions
- Louisville, KY
About this business
Location details
1101 W Oak St, Louisville, KY, 40210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had Rumpke Service in my area for several years. I have been completely satisfied. They pick up as scheduled and they seem to be very efficient. Drivers are friendly. I have no complaints and would highly recommend them.
we have had this service for years. we enjoy the "any week" bulk pickup. a simple phone call to let them know. best garbage service we have ever had.
Our ******* service has been perfect for the 30 years weve been a customer. They allow us a pause when we go to ******* for the winter and they have never failed to pick up. I just wish they had pickup for recycling in our area. Maybe someday. A big thank you to the drivers, who have an often nasty job. We appreciate you!
Rumpke has been excellent. The drivers are friendly and courteous and billing is straightforward quarterly payments. Recent addition of fuel charge has increased cost, but they are still more economical than competitor Waste Mgmt.
For once, I'm pleased to write a POSITIVE review! Yesterday I called Rumpke to make arrangements to have my old water softener system picked up with the normal collection this date. The customer service person billed my credit card $22.50. She mentioned the charge was for 'water softener," but made NO mention of any weight restriction. This morning the empty brine tank was collected, but the heavy resin tank was left behind. After contacting Rumpke customer service I was told there was a 50 pound limit, which would preclude ... read more
Always picks up our trash on scheduled date. Never any trash blowing around the yard after they pick up. Container is in good shape, no cracks and wheels aren't broken.
Regular residential collection on Monday. Places two trash and one recycling totes on the tree lawn on Sunday night. One trash tote was not taken. This is the second time one tote was left uncollected. I called Monday. Nothing. I called Tuesday & asked for a manager to call. Promised collection 24-48 hours. Called Thursday, nothing. Called Friday, still have a full trash can on my tree lawn and no contact from a manager. Now it’s Saturday, no calls and trash still there. Call center closed. I presume that they are going to l... read more
Business response:
*****, your review is very concerning to us. We would appreciate it if you would contact our customer care team at ************** or by email at ************************************** Please include additional detail about your experience, as well as your full service address. Thank you.
My name is ***** ******and I own a home located at *** **** ****** ******* Ohio *****. I have been a garbage and refuse collection customer since June 2024. My contracted scheduled garbage pick up date is every Wednesday, and I always have my garbage by the curb each Tuesday evening. In the 22 months of our partnership, my residence has now been missed 11, I repeat,11 times for garbage pick up services. Once missed on Wednesday, I call the Rumpke Waste and Recycling phone number at ************ the first thing Thursday morni... read more
Business response:
We apologize for your experience. We take pride in our reliability and hate to hear about a single missed service, let alone misses occurring on a regular basis. This is unacceptable and we would like to look into this further to ensure it is promptly addressed. Please contact our customer care team at ************************************** We look forward to ensuring your satisfaction. Thank you.
Bad service consistently. Runs in the dark leaves trash behind or just leaves your trash all together every spring they start this and I'm getting tired of it while paying their crazy high prices
Business response:
******, we apologize for your experience. Please contact us at ************** to address the missed pickups and service concerns.
Frequently asked questions about Rumpke - Louisville District Office & Transfer Station
How is Rumpke - Louisville District Office & Transfer Station rated?
Rumpke - Louisville District Office & Transfer Station has a 4 star rating with 2,847 reviews.
When is Rumpke - Louisville District Office & Transfer Station open?
Rumpke - Louisville District Office & Transfer Station is closed now. It will open tomorrow at 8:00 a.m.