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Rumpke - Louisville District Office & Transfer Station
- Waste Management Solutions
- Louisville, KY
About this business
Location details
1101 W Oak St, Louisville, KY, 40210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had Rumpke Service in my area for several years. I have been completely satisfied. They pick up as scheduled and they seem to be very efficient. Drivers are friendly. I have no complaints and would highly recommend them.
we have had this service for years. we enjoy the "any week" bulk pickup. a simple phone call to let them know. best garbage service we have ever had.
Our ******* service has been perfect for the 30 years weve been a customer. They allow us a pause when we go to ******* for the winter and they have never failed to pick up. I just wish they had pickup for recycling in our area. Maybe someday. A big thank you to the drivers, who have an often nasty job. We appreciate you!
Rumpke has been excellent. The drivers are friendly and courteous and billing is straightforward quarterly payments. Recent addition of fuel charge has increased cost, but they are still more economical than competitor Waste Mgmt.
For once, I'm pleased to write a POSITIVE review! Yesterday I called Rumpke to make arrangements to have my old water softener system picked up with the normal collection this date. The customer service person billed my credit card $22.50. She mentioned the charge was for 'water softener," but made NO mention of any weight restriction. This morning the empty brine tank was collected, but the heavy resin tank was left behind. After contacting Rumpke customer service I was told there was a 50 pound limit, which would preclude ... read more
Always picks up our trash on scheduled date. Never any trash blowing around the yard after they pick up. Container is in good shape, no cracks and wheels aren't broken.
We placed our trash by the road on Monday last week, for our Tuesday pick-up. The weather was nasty on Tuesday, which my husband and I understand; however, it is Sunday and our trash is still sitting there. We have called 3 times to try to get our trash picked up. Twice, our request was expedited. We deserve much better service than that, especially with the increases weve had in our payment over the last year. This was not the first nor the second time theyve skipped our trash pick up. I would never recommend this company t... read more
Business response:
*******, your review is very concerning to **. We would appreciate it if you would contact our customer care team at ************** or by email at ************************************** Please include additional detail about your experience, as well as your full service address. Thank you.
After recent snowy weather my trash was never picked up and after talking to them a few times yesterday and today they have notified me that our trash is just being disregarded until next week instead of delaying and changing to a holiday schedule they have completely missed our service day and are stating they will just pick up next week. My trash is over flowing in my bins already and now it will be all over the ground by next week. This is unacceptable from a company thats supposed to service your trash once a week thats ... read more
Business response:
*******, your review is very concerning to us. We would appreciate it if you would contact our customer care team at ************** or by email at ************************************** Please include additional detail about your experience, as well as your full service address. Thank you.
If I could leave less than 1 star I would. I was having issues with a trash service that was offered through the township I live in. I decided to call Rumpke and start their service instead as of November 2, 2025. Rumpke within 24 hours came and dropped the cans off, and service was setup no issue. We put trash out for 2 weeks after, and nothing was being picked up. After calling every day for over a week, we still couldn't get the issue resolved. Multiple representatives escalated the call, and promised trash would be picke... read more
Business response:
Thank you for taking the time to share this feedback. Your experience is very concerning to us, especially the confusion surrounding service availability, missed collections, and the delays you described. This is not the level of service we aim to provide.We would appreciate the opportunity to look into this further. Please contact our customer care team at ************** or by email at ************************************** Please include your full service address and any additional details so we can investigate this situat... read more
Frequently asked questions about Rumpke - Louisville District Office & Transfer Station
How is Rumpke - Louisville District Office & Transfer Station rated?
Rumpke - Louisville District Office & Transfer Station has a 4 star rating with 2,634 reviews.
When is Rumpke - Louisville District Office & Transfer Station open?
Rumpke - Louisville District Office & Transfer Station is open now. It will close at 5:00 p.m.