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Ruoff Mortgage Company, Inc.
- Mortgage Lenders
- Sterling Heights, MI
About this business
From Ruoff Mortgage - Sterling Heights At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Location details
44444 Mound Rd, Ste 500, Sterling Heights, MI, 48314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was such a great, excellent and well organized experience with *********************** and team. She was very helpful and explained everything during the process. It was very smooth process and successful. It was such a pleasure to work with ***** and her wonderful team. Very happy with the experience and closing. I will definitely recommend ***** and her company to people! Thank you!!
Business response:
Thank you so much for taking the time to leave us such a kind and positive review! We are so glad to hear that you had a great experience working with *********************** and her team.We know that buying or selling a home can be a stressful process, so it's always our goal to make it as smooth and easy as possible for our clients. We're so happy to hear that you felt that we achieved that goal. It's wonderful to know that you feel confident recommending ***** and Ruoff Mortgage to others and we look forward to working wi... read more
****** and ***** at Ruoff Mortgage were life savers. This was my wife and I first time buying a home and they weee AMAZING. We had tons of questions and our realtor was absolutely horrible so we honestly dont know what we would have done without Ruoff. They were able to get us approved and into a house within the timeframe we needed. I am DEFINITELY going to be buying my next house through Ruoff Mortgage. Thank you ***** and ******!
Business response:
Thank you so much *********** for taking the time to write such a wonderful review of Ruoff Mortgage and specifically highlighting ****** and ******* excellent service. We are thrilled to hear that they were able to provide you with the information and support you needed throughout the home-buying process and to navigate it quickly. We look forward to working with you again in the future.
This is my second time using Ruoff Mortgage, same loan officer ************************** and he and his assistant were very quick in answering questions. This time around it was for a new build, so I had a lot of questions and received very detailed answers. They helped me through all the complicated spots and my dream home is now in the process of being built. I would definitely recommend **** and ******* for buying or building a new home!
Business response:
Hello *************Thank you so much for your kind words and for choosing Ruoff Mortgage for your second home purchase. We are so happy to hear that you had a positive experience with *********************** and *************** We understand that buying or building a new home can be a complex process, and we are glad that we were able to help you through it. We appreciate your feedback about our quick response time and detailed answers to your questions. We are thrilled to hear that your dream home is now in the process of b... read more
Working with ruoff mortgage has been one of the best decisions we've ever made! **** was and still is always available for any questions and/or concerns we've had a long the way. Very helpful and convenient during this process. We are first time home owners and they make our experience very pleasant,with updates along every step of the way. I highly recommend ruoff mortgage to anyone that is trying to buy a home. Thank you ruoff.. we love our new home!
Business response:
Thank you for your positive feedback about your experience with Ruoff Mortgage. We are delighted to hear that working with us has been one of the best decisions you've made and that our team, especially ****, has been helpful and available for any questions or concerns you've had along the way. We strive to make the homebuying process pleasant and convenient for all our customers, especially first-time homeowners like yourselves. Once again, thank you for choosing Ruoff Mortgage, and we appreciate your recommendation. Enjoy ... read more
I recently worked with ***** as my mortgage loan originator, and I have to say she was absolutely amazing! She was incredibly knowledgeable and patient with all of my questions and concerns throughout the process. She kept me informed every step of the way and made sure that I understood everything that was happening. ***** went above and beyond to ensure that I got the best possible deal on my mortgage, and I couldn't be happier with the outcome. I highly recommend ***** to anyone looking for a mortgage loan originator - sh... read more
Business response:
Thank you so much for taking the time to leave such a wonderful review of *****! We are so glad to hear that you had a positive experience working with her.We know that buying a home can be a daunting task, so it's always heartwarming to hear that our team was able to make the process a little bit easier for you. ***** is a highly experienced and knowledgeable mortgage loan originator, and we're so proud to have her on our team. Thank you for the recommendation too!
Loved it. Had a great time. Will buy again. Will refinance when rates are lower.
Business response:
Thanks for taking the time ******* to rate ** and share your experience with us. We look forward to working with you again in the future.
Ruoff Mortgage were great to work with. They helped ** get the best rates and complete our loan in time for our short escrow.
Business response:
That is great to hear ***************** Glad we could meet your short timeline and provide you a great experience. Thank you for putting your trust in Ruoff Mortgage for your home lending needs.
The staff at Ruoff was very helpful during my ******* home purchase. The communication was more than expected! I would highly recommend them for your home financing needs!
Business response:
Thank you so much for taking the time to complete a review and for your kind words about our staff. We are so glad that you had a positive experience with us during your ******* home purchase.We understand that buying a home is a big decision, and we want to make the process as smooth and stress-free as possible. That's why we have a team of experienced and knowledgeable loan officers who are dedicated to providing our customers with the best possible service.We are grateful for your business and we hope that you will contin... read more
First time buyer.They made it very clear, easy, and answered every question I had. Extremely professional and had amazing communication every step of the way. The ensured I not only was setup and things were done correctly but, also educated me on the process.
Business response:
Hello ***********Having the best experience is what we want for all of our customers but especially for our first-time homebuyers!
Frequently asked questions about Ruoff Mortgage Company, Inc.
How is Ruoff Mortgage Company, Inc. rated?
Ruoff Mortgage Company, Inc. has a 4.9 star rating with 148 reviews.
When is Ruoff Mortgage Company, Inc. open?
Ruoff Mortgage Company, Inc. is closed now. It will open on Monday at 9:00 a.m.