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Ruoff Mortgage Company, Inc.

4.9

About this business

From Ruoff Mortgage - Sterling Heights At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience. 

Location details

44444 Mound Rd, Ste 500, Sterling Heights, MI, 48314, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9148 reviews
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Jennifer C's profile image
Jennifer C 
a year ago

Professional, courteous, timely and ************** are just a few words I can say about our experience with Ruoff. Thank you so much for making our home buying experience pleasant and with such ease. I have already referred this company to a few friends and family and know they will have the same experience! 

Business response:

Hello *****************We appreciate you taking the time to share your experience and provide your recommendation of Ruoff Mortgage. Thank you! 

Brad E's profile image
Brad E 
a year ago

Ruoff was exemplary in the process of getting our new home. Communication with the process and all of the paperwork that goes along with purchasing a new home was very informative. I cannot think of any one thing that I would approve upon. Great experience 

Business response:

Thank you for the kind words and the 5-star review Brad. We appreciate you being our valued customer and hope to serve you again in the future. 

Patrick C's profile image
Patrick C 
a year ago

Had an awesome experience!!! *********************** was very quick to respond and answered every concern proficiently.. 

Business response:

Thank you Patrick for taking the time to share your positive experience with Laura and the Ruoff Mortgage team. We are so grateful for the trust you have placed in us. 

Chris G's profile image
Chris G 
a year ago

Our broker was wonderful to work with. She explained every step of the way what was happening and what we needed for the next step. We had everything ready with her help and didn't need to scramble to find documents. Honestly would never do this again without Ruoff's help and customer service. I would recommend to any family member or friend. 

Business response:

Thank you Chris for taking the time to post about your experience. Your recommendation is highly appreciated. It is an honor to have you part of the Ruoff family and we would like to thank you for putting your trust in us. 

Susan S's profile image
Susan S 
a year ago

*********************** was phenomenal to work with Ruoff will be my go to place they treated ** like family 

Business response:

That is great to hear *********** You are part of our Ruoff family now. Thank you for putting your trust in us for your mortgage needs. 

Mark Y's profile image
Mark Y 
a year ago

Ruoff was a great provider and guided us through our mortgage process from start to end. Our agent ***** was great! 

Business response:

That is great to hear ********* Thank you for being our valued customer and placing your trust in us for your mortgage needs. 

Anthony F's profile image
Anthony F 
a year ago

Working with the staff was great from start to finish. I highly recommend them for your mortgage needs 

Business response:

We would like to thank you for your awesome support *************** Your recommendation is highly appreciated. 

Bill B's profile image
Bill B 
a year ago

****** was incredible to say the least. We had never met her before being referred to her, but she treated us like we were her only customer and had known ** for years. She was totally accessible and went above and beyond in every need we had and every step of the process. She was always one step ahead of everybody in the process which made this whole "ordeal" quick, easy and painless. Incredible employee you have - take GOOD care of her. You don't want to lose her. 

Business response:

Thank you so much for taking the time to share this amazing validation of the Ruoff experience. It is an honor to have you part of the Ruoff family and we would like to thank you for putting your trust in **. By the way,we think ****** is pretty special too. 

Trish M's profile image
Trish M 
a year ago

I felt with a gentleman named *****, he was very professional and nice. Everything he quoted was accurate if not less than what he said I would need to close on my house. The process took less than 30 days! Quick responses and very helpful! Took time to explain the process and were we were at in the loan. Anything I didnt understand he took time to explain things to me or direct me where to go if he he didnt have the answers. Overall wonderful to work with! I was very happy! 

Business response:

That is great to hear *********** Thank you for taking the time to share your experience with us and for putting your trust in Ruoff Mortgage. 

Frequently asked questions about Ruoff Mortgage Company, Inc.

How is Ruoff Mortgage Company, Inc. rated?

Ruoff Mortgage Company, Inc. has a 4.9 star rating with 148 reviews. 

When is Ruoff Mortgage Company, Inc. open?

Ruoff Mortgage Company, Inc. is closed now. It will open on Monday at 9:00 a.m.