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Saela Pest Control
- Pest Control
- Kansas City, MO
About this business
Location details
5342 Winner Road, Kansas City, MO, 64127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The serviceman and his service was excellent. The office was a nightmare. Charged twice then corrected. Since multiple service people none aware the other was coming. Very aggressive at first . I wanted a bid and some information but wouldn't do it without signing up with them. Haven't caught any moles yet
Business response:
We apologize for the experience you had within the office. We would like to learn more about your situation and if possible make things right for you. Will you please call us at 866-529-0864 extension 1041 and mention this review? We will make sure you are taken care of. Don't worry, we will get those moles under control for you.
I was made to sign a one year contract with the company before they would perform the work; however, I was told on the phone that I wouldn't have to sign up for it the first visit, only if I wanted subsequent visits. I was also told the insect fee was separate from the rodent fee, but again, when they arrived to do the work I was informed that it was all included.
Business response:
We are sorry to hear things weren't what you expected. We try to be as clear as possible on the phone and through your documentation. We would like to look further into your account. Could you call in at 866-529-0864 ext 1041 so we can look into this?
Had them come out and place a trap due to a raccoon in the attic. The guy that came out seemed timid or afraid to place the trap and didn't place the trap anywhere near where the raccoon had nested. They were to come back every two days to check the trap but didn't come until I called to complain 10 days later.
Business response:
Thanks for letting us know about your experience. We are always looking for ways to improve so we can make every interaction with Edge a positive one. Please call in and mention this review so we can make sure you are taken care of.
Nothing
Business response:
Thanks so much for the 5 star rating!
The first serviceman that came to remove or kill the infestation of yellow jackets, Was not very confident, and also was allergic to wasp/bee stings. Didn't even have a"bee" suit if needed. He did half/XX spray, but since no bee suit didn't want to get too close. And I am not sure what really killed the pests. I found after ,some larger critter (racoon or possum) had dug the nest out . I requested a second treatment to be sure. The second serviceman wasn't much more confident. (no bee suit). All he did was poke where the nes... read more
This is a deceptive company! They are more than cordial in setting up the service, but mis-leading in that they tell you it's a quarterly extermination service, but it is really for 5 times per year, not 4. The initial service was done by 2 very young, polite young men who did not seem all that knowledgeable about exterminating, especially the young man who actually did the work. The other young man was very personable and smooth talking. When the service was finished in about 12 minutes, he was anxious to have me sign the t... read more
very courteous.
They are very quick to get out, but they promised to be aggressive about monitoring bait boxes and refilling them . I had the impression they would be following up with me, but now I am starting to think I will be the one who has to follow up with them. That is a bit disappointing.
We have a baby. They worked us into the schedule so that the baby wouldn't be bitten any more. The man who came out did a thorough job and our flea problem has greatly settled down. We still have 2 more treatments to totally eliminate the problem.`
Frequently asked questions about Saela Pest Control
How is Saela Pest Control rated?
Saela Pest Control has a 4.6 star rating with 2,362 reviews.
When is Saela Pest Control open?
Saela Pest Control is closed now. It will open tomorrow at 8:00 a.m.