This profile has been claimed by the business owner or representative.
Saela Pest Control
- Pest Control
- Kansas City, MO
About this business
Location details
5342 Winner Road, Kansas City, MO, 64127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Did not solve the problem. Canceled the service in May and they continued billing despite multiple phone calls. Service was not effective at solving the problem. Would not recommend them!
Mouse traps were set in various places and poison set outside. Serviceman told me that a manager team member would come to my home to check his work the following week. Did not come, nor did I hear from them. Still have mice. Looks like they are coming in under the fridge. Supposed to check the house once per month. Not sure what to expect from them.
Business response:
Thanks for your thoughts, Pattie! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. Just give us a call at 866-529-0864. We are always happy to help.
They come for an hour and discuss next steps, nice for a first timer.
Business response:
Thanks for your thoughts, Aaron! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.
hired them for quarterly visits and will come inbetween visits for additional treatments if we notice an increase in spiders and centipedes for no additional charge. We live next to a lake and there has been ridiculous insects in the warmer months. This year, saw insect numbers drop significantly, will be keeping service going.
Business response:
Thank you for sharing your experience with us, Peter! We love feedback from our customers. We're always happy to help. If there is ever anything more we can do for you, please just let us know.
We have had 3 people here over a bee problem that was sprayed x2 and still not fixed. Also feel like we should not have signed up for a year of services. The guys coming are very young, one only 4 months working. Does not inspire confidence.
Business response:
Thanks for your thoughts, Judi! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.
They did a great job on the issue that I was having. However, I only wanted them for rodent control. I ended up with a full 2 year pest control service even after I told them at the outset that I had already pre-paid another provider for bug control. I am hoping that they will work with me to resolve the problem of having overlapping service. They were not able or willing to work with me on only providing the services that I needed. I do not like the all or none approach to their services. Also, their prices are substantiall... read more
They don't show up when they say they will.
Business response:
David, we apologize for your experience. We strive to make every interaction with us a positive one. Please give us a call at 385-352-8932. We'd love to learn more about what happened and make sure things are taken care of so that this does not happen again. There are different preference settings we can adjust on your account to ensure that you are notified as to when we will be showing up exactly. We want to make sure you're taken care of! Thanks!
I thought by hiring a pro they would do something more than set a few traps. I've already done THAT much myself. But after a little more than a week the pros traps have only caught one mouse/mine have caught two. But hey... I had to give them a try. At least they were friendly and very likeable.
Business response:
Bob, we apologize for your frustrations. We strive to make every interaction with us a positive one. Now, we do use the best products on the market and make sure to treat more places around your home with it. Our service specialists are trained very well and know the best strategies of protecting your home. Just so you know, we do offer unlimited free re-services, so if you see any persistent activity or would like us to come out and make any adjustments, please just let us know. Give us a call at 866-529-0864. We're al... read more
I have only dealt with them for the last 24 hours, but it was absolutely awful. I set up the mosquito and home pest control. They were supposed to come out and spray this morning as long as I electronically signed the service agreement. First, I was sent the wrong service agreement twice. Then I was sent the somewhat right service agreement twice, but it did not have the home pest control added to it. So I signed for the mosquito control, but was never sent the other one. I got a call at 8 a.m. saying they will be at our hou... read more
Business response:
Jessica, we apologize for the frustrations you faced during the sign up and service activation process. We strive to make every interaction with us a positive one. Now, we are having a hard time finding your account based off of just your Home Advisor name, but we would love to learn more about what happened. Please give us a call at 385-352-8932. We really do have a great service and would love the opportunity to prove that to you. Again, we apologize for all the frustrations and look forward to making sure you and your hom... read more
Frequently asked questions about Saela Pest Control
How is Saela Pest Control rated?
Saela Pest Control has a 4.6 star rating with 2,362 reviews.
When is Saela Pest Control open?
Saela Pest Control is closed now. It will open tomorrow at 8:00 a.m.