This profile has been claimed by the business owner or representative.
Saela Pest Control
- Pest Control
- Kansas City, MO
About this business
Location details
5342 Winner Road, Kansas City, MO, 64127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
So far not real happy. They came quickly which was appreciated, but so far product not doing what we had hoped.
Hired them to come out and spray for spiders in my basement then they would come back in a month or so to do it again to kill spiders that were eggs the 1st time. They required my credit card before they would come out. Kid shows up and has me sign/initial stuff on his iPad. Finished in about 30 minutes. a week later we still have spiders in basement. NOT ONE TIME did the phone calls with them tell me they could not do what I wanted (2 visits) and they ONLY do 1 year service contracts. That iPad signing was to confirm I agre... read more
When I called the back, I talked to a person, not voice response system. They sent someone out the same day. They are more expensive than my old company, but I switched for a reason. Iâ m willing to pay a little extra for good customer service.
Business response:
Thank you for sharing your experience with us, Michael! We're happy to hear that our Customer Care Specialists took such great care of you. If there is ever anything more we can do for you, please let us know. We're always happy to help!
no treatment yes we'll come back to this
Business response:
Thank you for sharing your thoughts with us, Tommie. Remember, we will come back out as many times, for free, between services to take care of you. If there is ever anything more we can do for you, please let us know. We're always happy to help!
Patiently explained my problem
Business response:
Thanks for your review, Gail! If there is ever anything more we can do for you, please just let us know. We're always happy to help!
They up charged $100 a month to kill voles, no evidence it worked. I asked them to tell me when they were coming so I could leave the back fence unlocked. Instead they left notes either claiming they did the yard even though they didnt have access or that they couldnt get access so they couldnt do it, without letting me know they were coming over. They get you to sign a 12 mo contract where they get to debit your account. If you cancel early, they take 50% of the remainder of the contract. When the 12 mo are over they give y... read more
No comment.
Business response:
Thanks for your review, David! If you ever need anything more, please just let us know. We're always happy to help!
They came out the same day I called. Explained the contract clearly.
Business response:
Thanks for your thoughts, Karen! If there is ever anything more, we can do for you, please just let us know. We are always happy to help.
Edge Pest Control came over to take care of a mouse problem I was having in the winter. They charge me a lot for just resetting traps but I don?t think I saw anymore mice. Three months later they came over and charged me for another checkup which I did not know about. I called customer service and they said I was locked into a year long contract. I told them I just wanted the mice taken care. Customer services told me I would have to buy myself out of the contract. Will not be doing business with them again.
Frequently asked questions about Saela Pest Control
How is Saela Pest Control rated?
Saela Pest Control has a 4.6 star rating with 2,362 reviews.
When is Saela Pest Control open?
Saela Pest Control is closed now. It will open tomorrow at 8:00 a.m.