SaferWholesale - Great Sports

Robert D. 

on Birdeye

7 years ago

After my payment cleared I was told that the color I wanted was not available. I picked an alternate color from the two that were listed as available - even though they were my last choices in colors. The bike was received quickly after that. The metal crate had several bolts that had fallen out, there were no instructions to assemble it - and it was missing nuts and bolts (most importantly a bolt to hold the steering stem on). Some of the plastic was damaged because of the metal crate being compromised. I called and wa... read more

John W. 

on Birdeye

8 years ago

The Parts department was made aware of my request for refund a while back and as everyone can see the name at the bottom says Jon, This some of the email On Wed, 23 Aug 2017 15:32:37 -0500 johnwr023@aol.com  wrote ---- Yea just send me my refund. I just checked and still nothing. I'll Call Wendy, And find out what there problem is. Nothing was sent so just refund and I'll deal with the problem another way. Thanks -----Original Message----- From: Great Sports Inc To: johnwr023 Cc: support Sent: Tue, Aug 22, 2017... read more

keith a s. 

on Birdeye

8 years ago

Awful, I bought a electric scooter for my son to use in college and we took it to college in jan 2017 by April 2017 the charger just stopped working. So, beginning of May I ordered a new charger (100.00) and it did not arrive until the end of June 2017. (almost 2 months) By that time my son was home on summer break and so on August 24th, 2017 we took him back to school. Took the charger out of the box and plugged it in. The next morning my son called and said the scooter was not charging. I went the first weekend in Sep... read more

John W. 

on Birdeye

8 years ago

Saferwholesale Needs to take responsibility for ripping off its customers. Taking money. Giving wrong tracking number. Everyone is deaf dumb and blind. I put in request to refund my money on the 23rd last month on the 25th, I did their formal request everyone says talk to Jon in Parts that he handles warranty's. I paid for my parts which I didn't get.  I am on hold right now eating my minutes up on my track phone. these guys are crooks! They can not be trusted! Please share this and post to all you know. 

jamie w h. 

on Birdeye

8 years ago

scooter i bought 5 months ago already needs transmission/motor replaced jerks really hard going into first gear.have had to tighten or replace nuts bolts clamps.not very happy 

WILLIAM A STUTLER J. 

on Birdeye

8 years ago

ORDERED A 200CC AVENGER AND GOT A 200 WARRIOR NOW HOW CAN YOU MAKE MISSTAKE LIKE THAT BOTH LOOK DIFFERENT. THEN I HAVE TO DO ALL THE WORK TO GET WHAT I WANT. NOT VERY HAPPY 

Heather B. 

on Birdeye

8 years ago

Worst ever experience....I purchased (financed) a golf cart May 16th and informed it would be 4-5 week back order. 1st thing I received the invoice over priced which was fixed, then my 4 weeks turned into 16 weeks. I spent 3 months making payments & interest on something I didn't even have. Roger would always say he would call me with updates I would have to call in to find out my own updates. I made calls in to CS and sent support tickets and 1 time in 16 weeks I received a return call from Bob who was nice and Bob is the o... read more

Dan P. 

on Birdeye

8 years ago

I ordered 2 items from you , I told them items had to be at my home no later then 4 August,1 item arrived .i contacted shipping company to set up a time window,was informed by them that item would not arrive 7 August . Tried to talk to your people and was basically told either to drive 2 1/2 hours or tough . Your shipping manager was very insulting and rude, did not make any effort to try and correct issue I was having. If I would have known tnis is the way you do business I would have never ordered with you. I was going to ... read more

Dan P. 

on Birdeye

8 years ago

You lied and people are rude especially your shipping manager if you can call him that