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2350 Lone Rd, Las Vegas, NV, 89183, United States
Get directionsThe conditions of the staffing at Sage Creek Acute is deplorable I don't know how the company can live with itself knowing that it's understaffed and not considering the patients let alone the nurses and the CNA nurses. All I can think of is that sage Creek must be in dire need of money therefore cutting staff at the sacrifice of the patients who are trying to get themselves better. It's pathetic, when the paitient calls for bathroom help and it takes close to 15 minutes for someone to acknowledge and then left there for... read more
Business response:
We truly appreciate you taking the time to share your concerns. Please know that we take all feedback seriously and work to resolve any concerns that are communicated to us quickly. Caring for our residents with dignity, respect, and compassion is our top priority. We would love to get to connect with you directly to better understand your concerns and address them. Please reach out to us at (702) 790-3000 at your earliest convenience.
Beautiful building, private rooms and bathrooms. Admitted November 8th under Medicare which pays 100% for 20 days. Coincidentally the exact same amount of time therapy thought my treatment would take. Wasnt allowed to use my power chair with no seatbelt, gave them info on what was needed, they never faxed it so i was stuck in my room for 3 weeks. Shout out to Mimi, Stephen and Ben. Thank you guys so much! Raul and Keylee thank you too. CNA's were ok except Tina, she's lazy and does everything half ass. My shower days were ... read more
Business response:
Hi, Michelle. At Sage Creek Post-Acute, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (702) 790-3000!
Beautiful, clean facility, private rooms, friendly staff....but that's all I can say that's positive. If you or a loved one has to go to rehab, don't go here.
Business response:
Hi, Maryjean. At Sage Creek Post-Acute, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (702) 790-3000!
My 83 yr old mother was there 26 days. If you ever have to put anyone in this facility, please do what I did and keep a journal. My advice is to not put anyone there. Except for the physical therapy department which deserves 10+ stars, her experience was horrible! I spoke with just about every member of management to resolve issues to no avail. I was told, "I will check into that". Nothing was done, nobody got back to me. Unfortunately, I cannot say much more at this time. Shout out to Jesus PT, Vickie OT, Neil PT,... read more
Business response:
Hi, Mae. At Sage Creek Post-Acute, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (702) 790-3000!
My 84 year old Mother was at Sage Creek fr 11 days and the experience was unacceptable when it came to many of the nurses and the kitchen. My mother was there for swallowing issues,CHF, is a diabetic an salt restricted. The staff was clueless and heartless. I do not believe that the nursing staff ever read her chart.She did have one good nurse, Raul. Even though she and I filled out menu requests, they were wrong 95% of the time. I wish I had taken a photo of the tuna floating in milk! I am sure my Mother wasn't super nice, ... read more
Business response:
Hi, Lori. At Sage Creek Post-Acute, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (702) 790-3000!
I was at Sage Creek for 31 days. I tried to leave 3 times but was talked out of it each time. I have no family in the state to be my advocate. I was in severe pain and quite often felt I was in a torture chamber because my pain pills were very often more than 1 1/2 hour late. They messed up on my prescription for 48 hours one time and in the time period I should have 12 pills, I think I got 3. Some of the aides wiped me wrong(I kept complaining to the social worker) and I got a urinary infection. They took a specimen ... read more
Business response:
Hi, Judy. At Sage Creek Post-Acute, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (702) 790-3000!
Concientious, helpful, knowledgeable, supportive staff. Excellent Occupational and Physical Therapists. Furnishings terribly lacking. Uncomfortable patient beds, grossly lacking storage shelving in patient bathrooms. Chairs in patient rooms AWFUL-far too low to floor to accommodate hip or knee patients, require sitting in wheelchair ALL day which is unacceptably tiring.
Business response:
Thank you for your review and the specific feedback! As a brand-new facility, we rely heavily on both positive and negative feedback from those we serve. I'm happy to read your comments regarding our staff but disappointed to hear that our bathroom storage and furnishings didn't meet your expectations -- I can see how that would be uncomfortable and frustrating! Due to your suggestion, we are already looking to add more storage in the bathrooms and continue to address any furniture issues. Would you be willing to chat furt... read more
Sage Creek Post-Acute has a 3.8 star rating with 370 reviews.
Sage Creek Post-Acute is open now. It is open 24/7.