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Sage Creek Post-Acute

3.7

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Location details

2350 Lone Rd, Las Vegas, NV, 89183, United States

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3.7330 reviews
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Lori S.'s profile image
Lori S. 
rating
8 years ago

My 84 year old Mother was at Sage Creek fr 11 days and the experience was unacceptable when it came to many of the nurses and the kitchen. My mother was there for swallowing issues,CHF, is a diabetic an salt restricted. The staff was clueless and heartless. I do not believe that the nursing staff ever read her chart.She did have one good nurse, Raul. Even though she and I filled out menu requests, they were wrong 95% of the time. I wish I had taken a photo of the tuna floating in milk! I am sure my Mother wasn't super nice, ... read more

Business response:

Hi, Lori. At Sage Creek Post-Acute, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (702) 790-3000! 

Judy W.'s profile image
Judy W. 
rating
8 years ago

I was at Sage Creek for 31 days. I tried to leave 3 times but was talked out of it each time. I have no family in the state to be my advocate. I was in severe pain and quite often felt I was in a torture chamber because my pain pills were very often more than 1 1/2 hour late. They messed up on my prescription for 48 hours one time and in the time period I should have 12 pills, I think I got 3. Some of the aides wiped me wrong(I kept complaining to the social worker) and I got a urinary infection. They took a specimen ... read more

Business response:

Hi, Judy. At Sage Creek Post-Acute, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (702) 790-3000! 

L B.'s profile image
L B. 
rating
8 years ago

Concientious, helpful, knowledgeable, supportive staff. Excellent Occupational and Physical Therapists. Furnishings terribly lacking. Uncomfortable patient beds, grossly lacking storage shelving in patient bathrooms. Chairs in patient rooms AWFUL-far too low to floor to accommodate hip or knee patients, require sitting in wheelchair ALL day which is unacceptably tiring. 

Business response:

Thank you for your review and the specific feedback! As a brand-new facility, we rely heavily on both positive and negative feedback from those we serve. I'm happy to read your comments regarding our staff but disappointed to hear that our bathroom storage and furnishings didn't meet your expectations -- I can see how that would be uncomfortable and frustrating! Due to your suggestion, we are already looking to add more storage in the bathrooms and continue to address any furniture issues. Would you be willing to chat furt... read more

Frequently asked questions about Sage Creek Post-Acute

How is Sage Creek Post-Acute rated?

Sage Creek Post-Acute has a 3.7 star rating with 330 reviews. 

When is Sage Creek Post-Acute open?

Sage Creek Post-Acute is open now. It is open 24/7.