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Sage Creek Post-Acute
- Nursing home
- Las Vegas, NV
About this business
Location details
2350 Lone Rd, Las Vegas, NV, 89183, United States
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I would not recommend Sagse Creek Post Acute to anyone my fiancee was there for almost a month for therapy don't know if they did or not my fiancee had no mobility they barely gave him water only bed bathe 2 days a week if that my fiancee end up getting a UTI and bedsore as large as a orange and no one at the facility gave me any information so please think twice before putting your love one in Sage Creek Post Acute
Business response:
We are very sorry to hear about your experience and the concerns you’ve shared regarding your fiancé’s care. This is not the level of service or compassion we strive to provide, and we take feedback like yours very seriously. The health, comfort, and dignity of every resident are our top priorities, and the issues you described are deeply concerning. We would genuinely appreciate the opportunity to learn more about what happened so we can investigate and address any gaps in care. Please contact our administration team direct... read more
Would not recommend this place. My grandma needed more assistance than other patients, so if you don't need much assistance this place may be fine but it was an awful experience for my grandma. CNAs would take up to 3 hours to respond to her. When I was there a CNA walked into my grandma's room and turned off her call light without asking her what she needed. Beena ( I think her name was) told us our grandma presses her call button too much which makes the nurses not want to come help. Paige the case worker/director was very... read more
This is shameful!!!! after posting over 8 years ago, they had the nerve to respond today!!! Are you kidding me??? This makes it even worse......
Business response:
Hi, Lori. At Sage Creek Post-Acute, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (702) 790-3000!
My mother, who has Alzheimer's was basically ignored at this facility. The nursing staff seemed bothered when I would ask them for assistance . I would not recommend you send your loved ones there
Business response:
Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Sage Creek Post-Acute
One word: Awful! The Case Manager, Paige was very unprofessional and demonstrated extremely poor follow through. Overall, if you are seeking quality care. . . Go somewhere else.
Business response:
Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Sage Creek Post-Acute
This place is horrible the care lady said well well You shit yourself that's your fault I will get to you when I can mind you I called and called them it took an hour to get help
Business response:
Thank you for your review. We regret to hear that you had a negative experience with us and have alerted our management team about your experience. Should you wish to discuss this further, I encourage you to reach out to our administrator at (702) 790-3000.
This facility is only for short term stay but if you have other options to chose from, I wouldn't recommend this place. It is a bit deceiving though cause when you initially walk in, it looks like a nice place, the rooms are updated but and yes there's a but.. the nurses aren't attentive to your loved ones in the room. My grandpa is currently in here trying to get rehabilitated to get moved to an assisted living or back home and he even hates being there. He presses the call button and they rarely checkin on him. He had to... read more
Business response:
Hi, Shawna. At Sage Creek Post-Acute, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (702) 790-3000!
This facility was a disappointment. The asian lady who was working in the front facility was so rude and condescending. She wasn't helpful and said to inquire another facility because Sage Creek Post - Acute wasn't the spot for my mom. She didn't provide any other details but said her goodbyes and escorted me out of the facility. Don't go here if you can't be respected.
Business response:
Thank you for sharing your thoughts, Gina. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at (702) 790-3000.
Sad that a place like this exists. Unprofessional and shouldn't be involved in taking care of your loved ones. I wish I could leave more details, but it's not worth the effort. Ultimately I don't want to remember. Shame on Saint Rose Hospital for sending patients there.
Business response:
Thank you for sharing your thoughts, Jeff. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at (702) 790-3000.
Frequently asked questions about Sage Creek Post-Acute
How is Sage Creek Post-Acute rated?
Sage Creek Post-Acute has a 3.8 star rating with 346 reviews.
When is Sage Creek Post-Acute open?
Sage Creek Post-Acute is open now. It is open 24/7.