Sage Creek Post-Acute

Mariel D. 

on Yelp

4 years ago

Would give negative stars if possible. Staff are unbelievably careless and lack sense of urgency. I have had to request multiple things from the staff that they failed to provide my dad, since he is not monitored well. Caught the staff on their phones most of the time. Had to clean up messes in his room because they couldn't bother to pick up some trash. My dad has been here for almost a month and no progress. In fact, it seems his condition has gotten worse. I thought this was a "rehabilitation" center? He's back in the hos... read more

Lynda P. 

on Yelp

4 years ago

At 1st my sister's insurance wouldn't pay for her additional stay at Sage Creek, so I paid for it. The decision was reversed and her insurance company said they would pay for it. I was assured by Alicia in the business office that my money would be returned within in 3 weeks. That was 7 weeks ago and I have yet to hear from them, get my phone calls or emails returned or receive money back. In short, they are being paid twice. They have lousy communications and I don't feel they operate with honest intentions. ... read more

Susan F. 

on Yelp

4 years ago

My father in law has been here for 2 weeks. This place is horrible!!! It's dirty and the staff did not shower him for 2 weeks! They don't answer the phones and I was told that the reason why patients don't have phones in the room is because the build wasn't designed for it. It's only 4 years old!!!! The staff doesn't care about the patients . 

Stefhanie L. 

on Yelp

4 years ago

I could write a novel. This place should have a caution sign with a giant warning label. If you have other options don't choose this place if you don't have other options, and your loved one is here keep a close eye and stay on top of things. Some of the staff is nice... but most of them should have either been swallowed by there mothers or chose different careers. Because patient care is important and so is bed side manor and straight up customer service and I think these people forget that the patients and family are the c... read more

Henri V. 

on Yelp

4 years ago

This place I would not send anyone here. Staff does not care about the people. We had my mother-in-law here and we had to call 911 to take her out of there. The staff just does not care for the people there. 

Joni M. 

on Yelp

4 years ago

just don't!!! it's not the place for your loved ones.... no one at this facility cares! 

Francine S. 

on Yelp

4 years ago

PLEASE do not have your loved one go to this facility!! St. Rose Sienna sent my brother here as the only place that would accept him and the Medicare timeline for inpatient was up. He had a brain tumor, and after three inpatients, two rehabs, and one discharge to home in two months WITHOUT DYING.....he died here in less than TWO DAYS!!! We were going to take him home on hospice in a few days. He had four nieces and nephew coming the next day to see him from out of state. They only allow you to visit for ONE HOUR a DAY, so y... read more

Candice R. 

on Yelp

4 years ago

. NEEEDS TO GO OUT OF BUSINESS!!! THIS PLACE WILL PUT YOUR LOVED ONES IN DANGER!!!! My father was sent here from Mountain View hospital for his post acute therapy!! He did not even last 14 hours in this trash sage creek facility. When we arrived they did not have his special bed he needed for his bedsores and I was argued with by the staff that it was to be approved by the dr before they could order one! I was told 10am the morning of him being admitted that by 4pm his bed would be there! We arrived @6:30pm still no bed!!!... read more

Angelica R. 

on Yelp

4 years ago

My mother's nurse got COVID and this nurse helps almost every single person in this facility (they are severely understaffed). It's spread to 7 people throughout the building now. There is something wrong with how they handle COVID here. Additionally, my mom was late to her doctor's appointment because no one told her that the person who was going to drive her got sick, even though management knew about it the day before. She was also scheduled to go home on a specific day, but she needed an RN to do something for her to l... read more