Sage Creek Post-Acute

Su K. 

on Yelp

2 years ago

PLEASE stay away from Sage Creek. I have read the all of the other 1 stars comments/reviews and I can say that each and every negative situation my dad experienced as well. "Again, I'm not medical" is the answer my mom and I continually received. Seeing a doctor was few and far between. 

Carlos A. 

on Yelp

2 years ago

Stay away. Since arriving at this place my dad had to use the bathroom and he's been using bed pans at the hospital. We were told by this place they have everything to care for their patients. It's all a lie! My dad had to use the bathroom and they said they don't have bed pans or urinals. So we said can you help to the bathroom then. They said they can't move him because he needs to be evaluated by doctors first. Which they said could be one to two days. My father needs to take a shit! And he was told just go in the bed. Th... read more

sydney t. 

on Yelp

2 years ago

The CNAs and nurses do work hard to care for patients and are kind. BUT You will never get a call back from dr. Ramos the medical director/Hospitalist. No office number. You have to leave a message with the facility who often doesn't answer the phones and has NO voicemail system. Your call just disconnects. NO COMMUNICATION. They tell you your Medicare time is up and you need to find a place for them to go. No guidance or wrong guidance. My mom was told she could go to a nonmedical facility and I said it was unsafe. The d... read more

Cynthia H. 

on Yelp

3 years ago

I spent three days here in November '22. I would rather die at home than go back here. Staff is supercilious, condesending, and anything but helpful. I was dropped off by a hospital transport team and left in a drafty area I thought was a hallway for over a half hour. Once they checked me in, horrified by the woman's attitude, I found out that this drafty area was actually my room. During my stay there, I was left crying for pain meds for over an hour before bringing them and acting snotty about it. I had a medical em... read more

Jackie B. 

on Yelp

3 years ago

Only decent mention is the food - my Mom did enjoy the food. One CNA was great on day shift. One night she was in wet diaper close to 8 hours. Come into her room, turn off the light and back to whatever - cell? TV?? Doing their nails?? The smell - backed up sewer lines - not the normal smell of dirty diapers!! Avoid at all cost. AND, whatever you do, do NOT let them make any Doctor/transport appointments - you will be greatly disappointed. Sitting at home now, waiting for callbacks and missing Orthopedic appointment be... read more

Mariel D. 

on Yelp

3 years ago

Would give negative stars if possible. Staff are unbelievably careless and lack sense of urgency. I have had to request multiple things from the staff that they failed to provide my dad, since he is not monitored well. Caught the staff on their phones most of the time. Had to clean up messes in his room because they couldn't bother to pick up some trash. My dad has been here for almost a month and no progress. In fact, it seems his condition has gotten worse. I thought this was a "rehabilitation" center? He's back in the hos... read more

Lynda P. 

on Yelp

3 years ago

At 1st my sister's insurance wouldn't pay for her additional stay at Sage Creek, so I paid for it. The decision was reversed and her insurance company said they would pay for it. I was assured by Alicia in the business office that my money would be returned within in 3 weeks. That was 7 weeks ago and I have yet to hear from them, get my phone calls or emails returned or receive money back. In short, they are being paid twice. They have lousy communications and I don't feel they operate with honest intentions. ... read more

Susan F. 

on Yelp

4 years ago

My father in law has been here for 2 weeks. This place is horrible!!! It's dirty and the staff did not shower him for 2 weeks! They don't answer the phones and I was told that the reason why patients don't have phones in the room is because the build wasn't designed for it. It's only 4 years old!!!! The staff doesn't care about the patients . 

Stefhanie L. 

on Yelp

4 years ago

I could write a novel. This place should have a caution sign with a giant warning label. If you have other options don't choose this place if you don't have other options, and your loved one is here keep a close eye and stay on top of things. Some of the staff is nice... but most of them should have either been swallowed by there mothers or chose different careers. Because patient care is important and so is bed side manor and straight up customer service and I think these people forget that the patients and family are the c... read more