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Schumacher Automotive Group
- Automotive
- West Palm Beach, FL
About this business
Location details
3001 Okeechobee Blvd, Suite c, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
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Sexual harassment with one of their younger female employees. The managers are Criminals. You will regret any purchase!
After 9 weeks of waiting for a custom truck order, I was informed that at the time of ordering, the sales manager at Schumacher GMC West Palm decided to change the color of the truck to one with a more recent availability... without discussing it with me! I have now sold my other truck since my salesman Alfred Paulding told me the new build had arrived and was ready to be picked up... only to find out it is the wrong color... I was originally offered a $500 discount for the failure in communication on a $86k+ MSRP! I asked f... read more
Wont take appointments for oil changes or tire rotations. Waiting over a year for a missing chip for my car. Went there this morning at 9 am to try to get oil change. Service advisor said 70 cars were in front of me. What a crock lol
We retired and are moving to Mexico so I called the dealership in January to discuss turning it in. I called again I last week. All was good. Going to be an even turn in. Went in today and all of a sudden I need to pay 300 and then $1000 more!! Left. Went to CarMax and they paid my lease off and gave me $5678.82 ! On top of it Adam Kirschenbaum was rude. Will never go to that dealership again and I was a 4 time buyer. He tried to rip me off to the tune of almost $10,000. Shame Adam!
Prepare to be amazed in the worst way possible! The sales people are decent but will tell you what you want to hear. We were sold a service package that covers oil changes. “Just make an appointment and bring it in. We make it so easy!” Exact words. I call yesterday to make an appt and am told that is no longer offered. I call this morning and ask how long the que is and I’m told between and hour and a half, then I arrive and they tell me it will Be a minimum I’m of 2 hours because they are backed up….at 8:10 am. In additi... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Jed. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to our Customer Experience Management team directly at 561-253-6733. We would be happy to help you out.
RecommendedYo compre un carro hace dos meses pagándoles full seguro de mecánica y full cover se suponía que tenía tres meses de garantía y con la promesa de que si el carro tendría algún problema ellos me podrían dar uno hasta que se resolviera el problema resulta que en estos días de lluvia mi carro se apagó y no arranco mas ,entonces cuando un mecánico lo revisa me dice que el carro me lo vendieron sin el cover que cubre el motor de la entrada del agua ,pues lo traje en grúa al dealer para chequear y el carro no sirve para más nada ... read more
Business response:
Israel, Lamentamos saber de su experiencia. Comuniquese con el Equipo de experiencia del cliente para que podamos ayudarlo mas, cs@schumacherauto.com or 561 253 6733. Schumacher Auto Group
Service department and body shop sucks my truck has been sitting in the service department for 2 months for unrelated service repair due to careless ppl that work there who don’t give a shit about customers property It’s a 2020 GMC Sierra Service manager don’t even have the courtesy to come and explain to me why my truck is not ready If you are a customer please be aware of the shit service the dealer dealer provides to there customers They damaged my truck and it don’t look the same after poor workmanship from there bod... read more
My husband and I bought an e-golf used and brought it to this dealer because it wasn't working right. RIght away we got an attitude of too bad so sad, we don't work on it, tough. We found a local small mechanic that replaced some parts on it and did a great job so we just dealt with it. Then the car had an electric system error. The mechanic worked on it ALL DAY to try to fix it but couldnt figure out what was wrong and that it was a dealer code. They didn't charge us. (P & J's Automotive if you were curious, they are gr... read more
Frequently asked questions about Schumacher Automotive Group
How is Schumacher Automotive Group rated?
Schumacher Automotive Group has a 4.3 star rating with 1,824 reviews.
When is Schumacher Automotive Group open?
Schumacher Automotive Group is open now. It will close at 6:00 p.m.