Schumacher Automotive Group

Ryan Kramer 

on Facebook

7 years ago

EXTREMELY rude, “smooth-operator” staff, claiming to be a “non-negotiable” dealership, that attempt to condescend to and bully potential customers. This includes management. Basically, unless you’re a clueless sap who wants to be taken advantage of, RUN from these people!! 

Mitch Bright 

on Facebook

7 years ago

This place must have the dimmest Internet staff known to man. I've been asking them to remove my email address from their mailing list for over three years. I've even phoned them and tried to explain how it's done... and they can't figure it out. I've never been to any of their locations. I've never even been to Florida. If they are that incompetent with something as simple as removing an email, I sure wouldn't deal with them with something as expensive and complicated as a modern automobile. 

Vicki Stanley Brown 

on Facebook

7 years ago

I always had awesome service but the last 4 months this place is going down hill. I left email for Chuck without an answer and the GM Sal. I had to contact Subaru Corporate for help. They left me a vm today sayinh they left 4 messages and the dealer won't return the manufacturers calls. The next update will be Friday. My oil leak is still not fixed after 2 different recommendations on the problem. And two oil changes in a week. Very sad. 

Doreen Turner 

on Facebook

7 years ago

Be respectful to your customers time. If you have an appointment but you really are not going to take the car at the appointed time. Please communicate that! Chances are I will never do buy another car from this Dealership. My only day off and it’s Christmas and I’m going out of town. Too stressful! Genuinely not great service. 

Marisa Silberman 

on Facebook

7 years ago

I brought in my husband's S60 for multiple problems last week. They were basically mechanical but would take a few days to fix because they were seriously backed up. They immediately loaned me a car and I picked up my car in about 5 days. Meghan was extremely helpful and knowledgeable and explained everything that was happening with my car. 5 STARS to this dealership! 

Amy Fahmy 

on Facebook

7 years ago

My husbands car was STOLEN FROM THEIR LOT while they had it for service. To add to that, when we found out it was actually stolen, they wouldn't give me a loaner to go home with! I had to take an Uber. I got so mad I actually stopped by a sales desk on the way out and told the customer not to buy a car from the dealership because its the worst customer service experience I ever had in any establishment. I dropped it off for service on a Saturday. I got no updates for 6 days. I called back and they said it was done (no... read more

Samuel Zaza 

on Facebook

7 years ago

False Advertising, internet photo shows STOCK Photo of a CREW CAB truck. They selling A single Cab. This is the 3rd Dealership where ive been mislead. then they try to sell you a diffrent truck. BUYER BEWARE 

Kelly King 

on Facebook

7 years ago

THey want us to join their family, but they don’t really treat their family right. Can’t just fire your family, but this company does it all the time? Sad!